Opration Manager- Australian Accounting

The Manager is one of the most important roles in Navigate. It is the key support and driver for all Team Leaders and the General Manager. It requires a wide skillset and has to manage competing priorities of people, tasks and organisational requirements at the highest levels.

General requirements:

· Lead, motivate, and mentor team leaders as your team, fostering a collaborative and productive work environment.

· Be responsible for all client-facing operations.

· Manage the resource levels in client teams in conjunction with the Operations Manager and GM

· Develop team Leaders via Navigates Performance Development Plan.

· Ensure that all client team members are up to date with training requirements, by liaising with TL’s as to requirements.

· Report to GM

Specific requirements:

· Team management

· Ensure all timesheets are submitted by due dates, and budget hours entered for all tasks. TL’s to update their staff / clients. Manager to make sure it’s done.

· Manage Team capacity, allocating overload to available staff (possibly across teams)

· Ensuring that all team members are progressing well and performing according to their role. Undertake quarterly performance management meetings TLs, ensuring each TL does the same for their Team.

· Encouraging the growth of the team through ensuring mistakes are reviewed and everyone learns from them, via the Navigate Learning Review process.

· To monitor the effectiveness of training for new joiners and suggest operational training for existing staff based on the requirements.

Operations management

· Ensuring client work is delivered on time.

· Ensuring Statutory lodgements and Payments are approved, loaded and communicated to the client ahead of the due date.

· Liaising with the General Manager to ensure review points in client financials are incorporated into future months.

· Overflow resources where a TL is absent, including assuming charge of the team and their deliverables (working closely with the Team Accountant to ensure nothing missed).

Solution thinking

· Ensure all the SOPs are in place and get it updated regularly.

· Client-specific manual kept up to date for each of their clients.

· Training program in place for all staff according to Perf reviews (once done)

· Ensure that each staff member has a buddy for each role. TL to manage the training, but the Manager to ensure TL has assigned a buddy to each role.

· Ensuring that the incoming Team member signs off all handovers before the outgoing team member leaves the organisation.

Key Personal Skills:

· Provide ongoing Leadership, feedback, coaching, and support to enhance Team Leader performance.

· Strong communication skills, ensuring that deadlines are clear, and advising any potential issues in advance where possible.

· Strong people management skills, with the ability to influence Team Leaders to deliver what is needed

· Solution thinking, focussing on developing solutions to issues that arise.

Education: B.com, M. Com, Inter CA, CA, CMA, & relevant accounting and team handling experience.

Job Type: Permanent

Pay: ₹80,000.00 - ₹130,000.00 per month

Benefits:
• Food provided
• Leave encashment

Work Location: In person