Ops Engineer

Responsibilities: • Perform analysis on previous alerts, incidents and usage patterns to better predict issues and take proactive actions to eliminate the problem/incident occurrence.• Ensure timely resolution of events/alerts and incidents. Act as L2.5 for Infrastructure issues and escalations, work on incident and problem management activities. Coordinate problems/defects/corrective actions with L3 teams.• Perform quality reviews on the analysis and resolutions done by L2 team. Participate and Review the RCAs/8Ds. Ensure timely implementation and effectiveness of permanent corrective actions owned by L2.• Work with cloud providers and drive implementation of cloud policies and best practices. Coordinate/Work with technology vendors(Like MSFT, RedHat etc.) for tech vendor related issues.•Reduce toil by automating repeated operational activities and reduce risk of manual failures by adopting automation/scripting.• Advises on capacity planning and provides continuous assessments on systems behavior and consumption, working towards optimization of resources by maintaining the reliability and resilience of infrastructure and products Skills: 1. Cloud engineering with Dev Ops and CI/CD tools experience .2. Container Orchestration3. Monitoring and Logging Tools( Ex: Datadog, log.io, Runscope and Dynatrace)4. Ingress/Egress (Ex: Nginx and Sophos)Good to have --1. AWS and GCP2. Networking Skills - Ingress and Egress