Job Description
Profile insights
Here’s how the job qualifications align with your profile.
Skills
Optical experience
Customer service
Do you have experience in Optical experience?
Job details
Here’s how the job details align with your profile.
Job type
Permanent
Shift and schedule
Weekend availability
Location
Edinburgh EH2
Benefits
Pulled from the full job description
Employee discount
Company pension
Transport links
Full job description
So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. If you’ve had previous experience working as an Optical Assistant, Dispensing Assistant or Optical Consultant, this role could be perfect for you.
You’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills and optical experience, to create an outstanding first impression and a wonderful store environment for both our customers and our team.
Our business
Based in Shandwick Place, Edinburgh our busy and welcoming store is centrally located and has fantastic transport links.
Our team
We have a wonderful team of dedicated people in our store ready and waiting for you to meet.
What’s on offer?
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
Salary £10.20 – £12.41 per hour (depending on age and experience)
Working hours 37.5 (to include weekend hours)
We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
Specsavers Perks – a portal to a world of great everyday discounts and savings
WeCare – our employee support service to help you and your immediate family when you need it most
Complimentary subscription to the Headspace app
Eyecare and hearcare discounts for you and your family
Enjoy an additional paid day off on your birthday to celebrate you!
Job responsibilities
Act as the first point of contact for walk-in customers, greet every customer warmly, arranging repairs or addressing concerns as appropriate
Perform pre-tests, dispenses, collections, repairs and adjustments
Proactively engage with customers to explore their needs and offer assistance
Clearly communicate Specsavers products, services, and promotional offers to customers
Maintain a clean, organised, and visually appealing front-of-store environment in line with Specsavers retail standards
Collaborate closely with the shop floor and clinical teams by monitoring the clinic flow and communicating any delays to enhance efficiency throughout the customer journey
Embrace change positively and promote cross-team collaboration in alignment with Specsavers’ vision and values
What we’re looking for?
If this is still sounding like a bit of you, we do need you to have a few skills to get started an Optical Assistant. These include:
Previous experience in an Optical role – ideally retail based
Confident with people and working with the public
Great customer service skills
Ability to adapt to varying customer needs and queries
Strong problem-solving skills
Be self-driven and be able to effectively deliver through teams
Checked all the boxes? This job will close when it’s filled, so don’t delay, apply today
Here’s how the job qualifications align with your profile.
Skills
Optical experience
Customer service
Do you have experience in Optical experience?
Job details
Here’s how the job details align with your profile.
Job type
Permanent
Shift and schedule
Weekend availability
Location
Edinburgh EH2
Benefits
Pulled from the full job description
Employee discount
Company pension
Transport links
Full job description
So, you’re a proactive people person ready to be the friendly face our stores need? Sounds like you’d be a great fit here. If you’ve had previous experience working as an Optical Assistant, Dispensing Assistant or Optical Consultant, this role could be perfect for you.
You’ll use your passion for the Specsavers brand, products and services alongside your incredible customer service skills and optical experience, to create an outstanding first impression and a wonderful store environment for both our customers and our team.
Our business
Based in Shandwick Place, Edinburgh our busy and welcoming store is centrally located and has fantastic transport links.
Our team
We have a wonderful team of dedicated people in our store ready and waiting for you to meet.
What’s on offer?
As well as all the support you need and great training and development opportunities, we have a whole load of benefits on offer for you to enjoy. These include:
Salary £10.20 – £12.41 per hour (depending on age and experience)
Working hours 37.5 (to include weekend hours)
We will auto-enroll you into the pension scheme with an employer contribution when you contribute too
Specsavers Perks – a portal to a world of great everyday discounts and savings
WeCare – our employee support service to help you and your immediate family when you need it most
Complimentary subscription to the Headspace app
Eyecare and hearcare discounts for you and your family
Enjoy an additional paid day off on your birthday to celebrate you!
Job responsibilities
Act as the first point of contact for walk-in customers, greet every customer warmly, arranging repairs or addressing concerns as appropriate
Perform pre-tests, dispenses, collections, repairs and adjustments
Proactively engage with customers to explore their needs and offer assistance
Clearly communicate Specsavers products, services, and promotional offers to customers
Maintain a clean, organised, and visually appealing front-of-store environment in line with Specsavers retail standards
Collaborate closely with the shop floor and clinical teams by monitoring the clinic flow and communicating any delays to enhance efficiency throughout the customer journey
Embrace change positively and promote cross-team collaboration in alignment with Specsavers’ vision and values
What we’re looking for?
If this is still sounding like a bit of you, we do need you to have a few skills to get started an Optical Assistant. These include:
Previous experience in an Optical role – ideally retail based
Confident with people and working with the public
Great customer service skills
Ability to adapt to varying customer needs and queries
Strong problem-solving skills
Be self-driven and be able to effectively deliver through teams
Checked all the boxes? This job will close when it’s filled, so don’t delay, apply today
💡 Quick Summary
Seeking a career-building opportunity? The Optical Assistant position is now open for candidates interested in the Counter Sales Jobs sector. This role in Edinburgh offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Counter Sales Jobs is a plus.
