Job Description
Oracle Flexcube Retail Core Banking
Responsibilities:--
- Be part of Support/Implementation activities of Oracle FLEXCUBE RETAIL Core Banking product.
- Good knowledge of CASA/Loans/Term Deposit/GL/ATM/Clearing/ GEFU/ EOD BAtch processing
- FCR knowledge in lower version like 2.2 or 11.x having RETAIL exposure
- Having knowledge of table like ch_acct_mast, ch_nobook, xf_ol_st_cotxn, fct_all_fcr_txns etc
- Use defined Standards/Tools/Processes/Change-Control-Steps and document all work to achieve deliverable that meet Quality/Audit/Compliance expectations of Oracle/Client.
- Responsible for SLA driven Application Monitoring
- Monitor escalations for L2/L3 Incidents and ensuring closure within the SLAs.
- Escalate the Incidents/failures to Level2 support as per the defined process.
- Support scheduled weekend activities (e.g. BCM testing, Data Centre Power downetc) of Production applications.
- Coordinate with Offshore Development and/or Support teams for various technical deliverables including Customization Deliveries, Patch sets, fixes etc.
- He/she will need to successfully manage Customer Relationship and respond / address any initial escalations from Customer.
- On need basis step in to analyze issues and provide L1/L2 production support covering both technical and functional domains of ORACLE FLEXCUBE Core Banking suite of products at Customer location/base location.
- Coordinate with all stakeholders including Client IT Team, Support Team, Offshore Development Teams to prepare and provide Status reports to Management / Client periodically.
- On occasion he/she might be required to provide On-Call support during non-business hours.
- Need involvement in Automation & Continuous Service Improvement
- Guide the business users on any configuration issues related to the application
- Regular defect status reporting along with any critical issues that may require senior managements attention
- Follow structured configuration and release processes for applying fixes and software release
- Work closely with the Infrastructure and Database support teams to ensure that core-banking environment is fully secured and optimized for high performance.
Desired Skills and Experience:-
- Candidate should have hands-on Implementation and / or production support experience with Flexcube Core Banking product.
- Sound Oracle DB, Oracle SQL, PL/SQL, Java, Javascript, XML, basic Unix shell scripting
- Hands on Expertise in Deployments, Backup/Restore Operations and Source Control tools
- Hands on Expertise in Microsoft Office tools including Word, Excel Client Facing skills
- Experience on implementation of Interfaces, Batch operations, Trouble shooting and resolution of issues encountered in production support.
- Good Problem Solving skills Perform proper handover/knowledge transfer at end of each assignment.
- Support End-of-Day (EOD) and Beginning-of-day (BOD) batch operations
Responsibilities:--
- Be part of Support/Implementation activities of Oracle FLEXCUBE RETAIL Core Banking product.
- Good knowledge of CASA/Loans/Term Deposit/GL/ATM/Clearing/ GEFU/ EOD BAtch processing
- FCR knowledge in lower version like 2.2 or 11.x having RETAIL exposure
- Having knowledge of table like ch_acct_mast, ch_nobook, xf_ol_st_cotxn, fct_all_fcr_txns etc
- Use defined Standards/Tools/Processes/Change-Control-Steps and document all work to achieve deliverable that meet Quality/Audit/Compliance expectations of Oracle/Client.
- Responsible for SLA driven Application Monitoring
- Monitor escalations for L2/L3 Incidents and ensuring closure within the SLAs.
- Escalate the Incidents/failures to Level2 support as per the defined process.
- Support scheduled weekend activities (e.g. BCM testing, Data Centre Power downetc) of Production applications.
- Coordinate with Offshore Development and/or Support teams for various technical deliverables including Customization Deliveries, Patch sets, fixes etc.
- He/she will need to successfully manage Customer Relationship and respond / address any initial escalations from Customer.
- On need basis step in to analyze issues and provide L1/L2 production support covering both technical and functional domains of ORACLE FLEXCUBE Core Banking suite of products at Customer location/base location.
- Coordinate with all stakeholders including Client IT Team, Support Team, Offshore Development Teams to prepare and provide Status reports to Management / Client periodically.
- On occasion he/she might be required to provide On-Call support during non-business hours.
- Need involvement in Automation & Continuous Service Improvement
- Guide the business users on any configuration issues related to the application
- Regular defect status reporting along with any critical issues that may require senior managements attention
- Follow structured configuration and release processes for applying fixes and software release
- Work closely with the Infrastructure and Database support teams to ensure that core-banking environment is fully secured and optimized for high performance.
Desired Skills and Experience:-
- Candidate should have hands-on Implementation and / or production support experience with Flexcube Core Banking product.
- Sound Oracle DB, Oracle SQL, PL/SQL, Java, Javascript, XML, basic Unix shell scripting
- Hands on Expertise in Deployments, Backup/Restore Operations and Source Control tools
- Hands on Expertise in Microsoft Office tools including Word, Excel Client Facing skills
- Experience on implementation of Interfaces, Batch operations, Trouble shooting and resolution of issues encountered in production support.
- Good Problem Solving skills Perform proper handover/knowledge transfer at end of each assignment.
- Support End-of-Day (EOD) and Beginning-of-day (BOD) batch operations
💡 Quick Summary
Seeking a career-building opportunity? The Oracle Flexcube Retail Core Banking position is now open for candidates interested in the Bank Jobs sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
