Orbus International | Storage Administrator

Job description
Job Description

Role Purpose

The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations

As a L2 resource of the Run team, he/she will :

• Take up technical tasks in the ITSM queues to resolve day-to-day BAU / Project Requests and Incidents

• Plan, prepare and execute Change technical tasks in the ITSM queues

• Respond to and resolve alerts from the monitoring management system

• Manage, maintain and operate data storage solution of SAN, NAS, FC Fabrics and Inter-site links.

• Manage, maintain and operate data storage replication between Data Centers

• Provision and allocate storage to server assets and reclaim of storage for decommissioned volumes

• Perform zoning, mapping and masking of LUNs from arrays to server assets

• Plan, prepare and coordinate with vendors for campaign upgrades for SAN, NAS and Fabrics

• Perform storage performance analysis and troubleshoot storage-related performance/capacity issues with other teams (Platform, Database, etc)

• Perform basic to intermediate root cause analysis in Incident and Problem tasks

• Identify, assess and remediate vulnerabilities reported by security sources (scan report, pen test, audit finding, etc)

• Plan, prepare, execute and support Data Center maintenance activities

• Plan, prepare, execute and support Disaster Recovery / Business Continuity exercises

• Coordinate and deliver with internal clients/partners and external vendors for hardware break/fix cases, software cases, etc

• Respond to and own L1/L2 escalations

• Engage in taskforce resolution squad in priority incident management / crisis management cases

• Document, review, maintain and share technical information and write-up (primarily, SOP) as part of Knowledge Management

• Extract and prepare data needed for reporting and dashboard (capacity planning, health checks, IT controls, compliance, audit, etc)

Must Have

• SAN – HPE XP7/XP8/Hitachi (VSP 5000), Primera/3PAR

• Brocade SAN Fabric

• Storage Replication technologies

• Storage failover/failback in Disaster Recovery operations

• Basic working knowledge of Windows and Red Hat Operating Systems and storage-related software & configuration parameters

Good To Have:

• NAS – Dell PowerScale (formerly ISILON)

• Basic working knowledge of High-Availability solution – Microsoft Cluster Service and Veritas InfoScale

• Scripting / automation experience

• Work with tools such as CyberArk (privileged access management), OMI suite (events/alerts management)

͏