Job Description
Job Title: Order Processing Specialist
Location: Miami, FL (Wynwood) – Hybrid Schedule (Onsite Tuesday, Wednesday & Thursday)
Pay Rate: $26/hour
Employment Type: Temp-to-Perm
Start Date: ASAP
About the Opportunity
A fast-growing consumer goods company is seeking a detail-oriented and systems-savvy Order Processing Specialist to join its Operations team in Miami. This role plays an important part in ensuring smooth order management and communication between Sales, Operations, Finance, and warehouse partners.
The ideal candidate is highly organized, analytical, and comfortable working across multiple systems. This role is perfect for someone who thrives in a fast-paced environment and enjoys working with data, processes, and cross-functional teams to ensure orders are processed accurately and efficiently.
Key Responsibilities
Order Management & Processing
• Process customer orders across internal systems, business partners, and customer platforms
• Review incoming orders for accuracy, contract compliance, and adherence to business guidelines
• Enter order and financial data into systems to ensure timely processing and shipment
• Coordinate with warehouse teams to ensure orders ship on schedule
Customer & Partner Coordination
• Resolve order processing and invoicing issues, escalating when necessary
• Address customer concerns related to shipping delays or damaged goods
• Update customers with order details including shipping information and tracking numbers
• Maintain and update customer records including ship-to addresses and contact lists
Financial & Data Support
• Work with Finance to resubmit past-due invoices and update payment status from customer portals
• Ensure a high level of data accuracy and quality control across all order documentation
• Maintain consistent documentation and validation of completed work
Operations Support
• Maintain operating and quality standards aligned with service objectives
• Assist with additional operational projects as assigned
Qualifications
• Bachelor’s degree in Business, Finance, or a related field preferred
• 0–3 years of experience in order processing, invoicing, data entry, or customer operations
• Strong proficiency in Microsoft Excel (candidates will complete an Excel assessment)
• Experience working with ERP systems such as NetSuite, SAP, or similar platforms is a plus
• Basic familiarity with EDI order processing is highly preferred
• Experience coordinating with shipping vendors such as FedEx, UPS, or freight carriers is a plus
• Strong attention to detail with fast and accurate data entry skills
• Excellent written and verbal communication abilities
• Ability to manage multiple priorities in a fast-paced, performance-driven environment
• Positive, collaborative team player with a proactive and solutions-oriented mindset
Preferred Background
Candidates with experience in consumer goods, retail, or product-based companies are strongly encouraged to apply. This role is ideal for someone who enjoys working within operational systems and contributing to the efficiency of a growing organization.
Please submit your resume in Word format for immediate consideration.
You can use www.workgrades.com to collect and manage your references for free and share them with us or anyone else you choose. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.
Location: Miami, FL (Wynwood) – Hybrid Schedule (Onsite Tuesday, Wednesday & Thursday)
Pay Rate: $26/hour
Employment Type: Temp-to-Perm
Start Date: ASAP
About the Opportunity
A fast-growing consumer goods company is seeking a detail-oriented and systems-savvy Order Processing Specialist to join its Operations team in Miami. This role plays an important part in ensuring smooth order management and communication between Sales, Operations, Finance, and warehouse partners.
The ideal candidate is highly organized, analytical, and comfortable working across multiple systems. This role is perfect for someone who thrives in a fast-paced environment and enjoys working with data, processes, and cross-functional teams to ensure orders are processed accurately and efficiently.
Key Responsibilities
Order Management & Processing
• Process customer orders across internal systems, business partners, and customer platforms
• Review incoming orders for accuracy, contract compliance, and adherence to business guidelines
• Enter order and financial data into systems to ensure timely processing and shipment
• Coordinate with warehouse teams to ensure orders ship on schedule
Customer & Partner Coordination
• Resolve order processing and invoicing issues, escalating when necessary
• Address customer concerns related to shipping delays or damaged goods
• Update customers with order details including shipping information and tracking numbers
• Maintain and update customer records including ship-to addresses and contact lists
Financial & Data Support
• Work with Finance to resubmit past-due invoices and update payment status from customer portals
• Ensure a high level of data accuracy and quality control across all order documentation
• Maintain consistent documentation and validation of completed work
Operations Support
• Maintain operating and quality standards aligned with service objectives
• Assist with additional operational projects as assigned
Qualifications
• Bachelor’s degree in Business, Finance, or a related field preferred
• 0–3 years of experience in order processing, invoicing, data entry, or customer operations
• Strong proficiency in Microsoft Excel (candidates will complete an Excel assessment)
• Experience working with ERP systems such as NetSuite, SAP, or similar platforms is a plus
• Basic familiarity with EDI order processing is highly preferred
• Experience coordinating with shipping vendors such as FedEx, UPS, or freight carriers is a plus
• Strong attention to detail with fast and accurate data entry skills
• Excellent written and verbal communication abilities
• Ability to manage multiple priorities in a fast-paced, performance-driven environment
• Positive, collaborative team player with a proactive and solutions-oriented mindset
Preferred Background
Candidates with experience in consumer goods, retail, or product-based companies are strongly encouraged to apply. This role is ideal for someone who enjoys working within operational systems and contributing to the efficiency of a growing organization.
Please submit your resume in Word format for immediate consideration.
You can use www.workgrades.com to collect and manage your references for free and share them with us or anyone else you choose. Candidates with references are always preferred by our clients. Now is the most important time to stand out from the crowd. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early.
💡 Quick Summary
Seeking a career-building opportunity? The Order Processing Specialist position is now open for candidates interested in the Back Office Jobs sector. This role in Miami offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
