Order Processing & Support Executive

💰 ₹21,600 - ₹34,560 (Est.) 📍 Mumbai 🕐 Today

Job Description

Location
Sanpada, Navi Mumbai, Maharashtra
 
Benefits
Pulled from the full job description
Paid sick time
Paid time off
Commuter assistance
Provident Fund
Leave encashment
 
Full job description
Billing & Order Processing

Work on internal software to generate sales invoices, billing notes, and credit memos.
Track order dispatch, shipping status, and update customers accordingly.
Customer Communication

Respond to B2B and offline customer emails related to:
Pricing and availability of titles/products
Discounts, offers, and terms of sale
Order status, delivery timelines, and logistics
Follow up with internal teams (dispatch/accounts) to resolve queries efficiently.
Excel & Data Management

Maintain and regularly update Excel-based price lists, order reports, and customer databases.
Generate and share reports for trade partners, sales teams, and management as needed.
Ensure data accuracy and consistency across platforms.
Required Skills & Qualifications:

Bachelor’s degree in Commerce, Business Administration, or related field.
Proficient in Microsoft Excel – including VLOOKUP, pivot tables, data sorting, and formula-based analysis.
Excellent written communication skills in English (for email handling).
Experience with billing/invoicing software is a plus.
Prior experience in publishing, trading, or distribution companies preferred.
Job Type: Full-time

Pay: ₹15,000.00 per month

Benefits:

Commuter assistance
Leave encashment
Paid sick time
Paid time off
Provident Fund
Schedule:

Fixed shift
Supplemental Pay:

Commission pay
Overtime pay
Performance bonus
Yearly bonus
Education:

Diploma (Required)
Language:

English (Required)
Work Location: In person

Expected Start Date: 07/07/2026

 

💡 Quick Summary

Seeking a career-building opportunity? The Order Processing & Support Executive position is now open for candidates interested in the Office Assistant Jobs sector. This role in Mumbai offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Office Assistant Jobs is a plus.

Sponsored

Job Details

Company Name: Shroff Publishers and Distributors Pvt. Ltd

Frequently Asked Questions

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The expected salary for Order Processing & Support Executive in Mumbai is ₹21,600 - ₹34,560 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Order Processing & Support Executive is an on-site position based in Mumbai. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Order Processing & Support Executive. Previous experience in Office Assistant Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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