Job Description
Full job description
We are looking for a self-motivated and result oriented creative professional to join us as an Executive - Brand Reputation Management
Responsibilities: (Including, not restricted to)
Responsible for reviewing customer feedback across all relevant social media platforms and websites for multiple locations and entities including management of posted reviews/complaints and ensuring all reviews are responded to in a timely manner.
Build and maintain a strategy for monitoring and managing feedback on all social media channels, online directory, review sites, and search engine business sites.
Build and maintain a strategy for encouraging reviews at appropriate touch points utilizing approved communications, to enabled devices, and community engagement.
Monitor and respond to social reviews and engagement.
Maintain listings on search engines, online directories, and ratings/review sites.
Facilitate online company and physician reviews and endorsements.
Coordinate internal and external provider and quality ratings for public dissemination in an easily consumed and understood manner.
Track, analyze, and report online reputation results.
Identify and provide insight for trends, questions, opportunities, and escalate issues to appropriate teams.
Job Types: Full-time, Permanent
Work Location: In person
We are looking for a self-motivated and result oriented creative professional to join us as an Executive - Brand Reputation Management
Responsibilities: (Including, not restricted to)
Responsible for reviewing customer feedback across all relevant social media platforms and websites for multiple locations and entities including management of posted reviews/complaints and ensuring all reviews are responded to in a timely manner.
Build and maintain a strategy for monitoring and managing feedback on all social media channels, online directory, review sites, and search engine business sites.
Build and maintain a strategy for encouraging reviews at appropriate touch points utilizing approved communications, to enabled devices, and community engagement.
Monitor and respond to social reviews and engagement.
Maintain listings on search engines, online directories, and ratings/review sites.
Facilitate online company and physician reviews and endorsements.
Coordinate internal and external provider and quality ratings for public dissemination in an easily consumed and understood manner.
Track, analyze, and report online reputation results.
Identify and provide insight for trends, questions, opportunities, and escalate issues to appropriate teams.
Job Types: Full-time, Permanent
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The ORM Executive position is now open for candidates interested in the Marketing Executive Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Marketing Executive Jobs is a plus.