Job Description
Project Management
§ Be the single point of contact for the projects, systems and application related queries.
§ Define testing process, methodology, processes, deliverable templates.
§ Prepare test strategy, test plans, run plan and test cases for approve enhancements projects
§ Work with technology functions, Business to define key milestones, checkpoints, risks, schedules and communication channel.
§ Ensure timely delivery of the agreed deliverables during the different phases of requirements.
System Support
§ Publish tracker related to teams query and Enhancement project status
§ Monitor success criteria and metrics at project level and publish periodic updates
§ Review defect management and conduct regular calls with vendor/technology teams for early closure.
Cost and Operational Efficiency
§ E nsuring projects are monitored, tracked and reviewed in optimizing the cost and ensuring return on investment.
§ To devise controls and checks in the processes, thereby ensuring nil impact to customers and mitigate revenue leakage.
• Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are monitored and achieved during the course of the year.
• Takes ownership of his/her own learning agenda by identifying development needs in consultation with the reporting manager and working towards bridging the gaps through various means which go beyond just training.
• Understands the competencies relevant to his/her role, and works towards displaying as well as developing these effectively.
• Keeps abreast of relevant professional/industry developments, new techniques and current issues through continued education and professional networks
§ Be the single point of contact for the projects, systems and application related queries.
§ Define testing process, methodology, processes, deliverable templates.
§ Prepare test strategy, test plans, run plan and test cases for approve enhancements projects
§ Work with technology functions, Business to define key milestones, checkpoints, risks, schedules and communication channel.
§ Ensure timely delivery of the agreed deliverables during the different phases of requirements.
System Support
§ Publish tracker related to teams query and Enhancement project status
§ Monitor success criteria and metrics at project level and publish periodic updates
§ Review defect management and conduct regular calls with vendor/technology teams for early closure.
Cost and Operational Efficiency
§ E nsuring projects are monitored, tracked and reviewed in optimizing the cost and ensuring return on investment.
§ To devise controls and checks in the processes, thereby ensuring nil impact to customers and mitigate revenue leakage.
• Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are monitored and achieved during the course of the year.
• Takes ownership of his/her own learning agenda by identifying development needs in consultation with the reporting manager and working towards bridging the gaps through various means which go beyond just training.
• Understands the competencies relevant to his/her role, and works towards displaying as well as developing these effectively.
• Keeps abreast of relevant professional/industry developments, new techniques and current issues through continued education and professional networks
💡 Quick Summary
Seeking a career-building opportunity? The OSD|CC Ops| DM position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
