JD:

Position: Junior process associate – Outbound calling.

Experience: fresher with any qualification or 1 year of experience in Voice process is also preferred.

Key Responsibilities:
• Will be primarily making Outbound calls or taking calls to process the invoice related to vendor payments, Vouchering, invoicing, billing escalations.
• Will have to make or take a minimum of 60 calls per day.
• Will be accountable for working through the task assigned on a weekly basis.
• Establish and maintain effective and cooperative working relationships with the Onshore team.
• To provide daily status to the team lead on the completion of work.
• Prepared to take up additional responsibilities assigned other than the usual task
• Highly motivated with a desire to learn
• Ability to work efficiently without compromising on Quality and Productivity.