Greetings from Yavanna Soft !

Yavanna Soft is the complete IT solution that has all the employees engaged in proving the highest quality of service within the stipulated time period. In order to create quite an impressive web presence for a business all the employees in this company work hard and remain tirelessly engaged in the process of offering premium quality service. Analyzing the actual need of its clients, the service team at our company tries to offer solutions depending on client specific requirements. The specialist technicians working for this company are experienced enough to provide you with the perfect solutions in every step of coming out of a particular problem. In any service procedure offered by our company, the team members take support from high-end technology that the best kind of result of that process can thoroughly impress our clients. A group of certified team members with several years of experience in the relevant field is always ready to offer support to the clients with the help of state-of-the-art infrastructure available in their work station.

For more details please visit https://www.yavannasoft.com/

We are looking for a Web Consultants for our team. Please find the Job Description below:

Key Responsibilities:

· Make outbound customer calls to promote and sell a product or service

· Use product knowledge to showcase the solutions that the company can offer to prospects

· Create, maintain and update database of customers with complete information and emails.

· Keep record of outbound call history and customers response in detail

· Ensure customer follow-up all the time

· Use database, CRM, or other software to track progress with new prospects

· Maintain contact with existing clients to make sure they are satisfied and request referrals

· Engage in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed

· Attend trainings to stay up to date with the specifications of new products and service offerings

Key Requirements:

· 0-2 years of previous working experience in Outbound Sales preferably in software products

· Exceptional customer service, active listening, and verbal and written communication skills, and professional phone voice

· Proficiency with computers, like CRM software, and strong typing skills

· Strong time management and decision-making skills

· Open to night shift