P2P Senior Process Associate

Role Overview:
Finance operations role within Smith & Nephew Global Business Services (GBS) responsible for the delivery of effective and efficient finance transactional processes and controls from a GBS centre as described in the S&N Finance Accounts Payable (AP) taxonomy and in line with the Group Finance Manual, Minimum Acceptable Practices (MAPs) and Sarbanes Oxley requirements. Delivers the service to meet SLAs and KPIs and to ensure positive voice of customer feedback.
Responsibilities:
In line with established SOP’s implements end to end AP transactional processing to include:
Invoice indexing and entry:
PO 3-Way, PO 2-Way matching and confirmation
Non-PO Invoices – confirmation and approval
Upload approved invoice files directly into ERP
Credit/Debit note processing
Works closely with internal and external contacts to investigate and resolve invoice discrepancies and supplier accounts. Performs root cause analysis associated with processing of invoices and purchase orders and provides subsequent reporting.
Expedites invoices where legitimate reminders, stop and legal notices are received.
Undertakes statement reconciliations to identify and resolve issues.
Monitor and resolve aged GRIR/GRNI, Blocked Invoices (MRBR), GIT and PPV.
Takes measures to minimise fraud.
Prepares proposals for payment runs, wire transfers, and EFT/ACH transactions to ensure accurate and timely supplier payments, remittances and bank clearing.
Assists with month end close data preparation including calculation of accurate accruals where required to ensure all deadlines are achieved.
Provides voice and email support to suppliers and S&N staff whilst encouraging self-service.
Contributes to the improvement of the end to end process including:
Maximising touchless and straight through processing
Maximising on time payment
Maximising DPO
Maximising booking and payment accuracy
Maximise PO penetration
Minimise duplicate and overpayments, minimise un-utilised credits
Minimising reliance on local finance and business teams
Drives process standardisation and flags exceptions for review and approval
Ensures SOP and supporting materials are comprehensive, up to date and accurate
Assists with special projects as requested by management.
Assists with training and mentoring team members and QA of transaction quality. Supports Corrective and Preventative measures.
Acts as Team Leader backup.
Proactively identifies areas of opportunity to streamline processes and improve customer service.
Location: Pune
Education: B.Com/M.Com
Experience:
2-4 Years of AP full cycle AP processing, basic accounting principles.
Experience with working in a global shared service centre/Outsourcing Organizations.
Strong attention to detail focusing on quality and accuracy.
Ability to prioritize while working in a fast-paced environment.
Team player with ability to build relationships and influence team members and wider partners.
Proven problem-solving skills.
Excellent English communications skills written and verbal.
Self-starter with the ability to multi-task in a fast-paced environment.
Able to work month end schedules and different shifts.
Continuous improvement experience / Lean methodologies experience preferred.
Proficiency in MS office suite.
Competences:
Strong analytical skills and detail oriented,
Strong MS Office skills especially in Microsoft Excel,
Working knowledge of Microsoft AX, etc.
Physical Demands: Flexible to work in any shift (0+:00AM to 06:00PM or 11:00AM to 08:00PM)
Travel Requirements: <10%
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, ****** orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.