Job Description
With a startup spirit and +0,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Are you the one we are looking for?
We are inviting applications for the role of PA, UW
In this role, you will be responsible to work on new business submission to validate availability of minimum required information in the document and segment the same to correct underwriting department with proper platform setup
Responsibilities
Transaction processing according to standard work & SOP
Prioritize transactions according to documented guidelines to meet SLA
Plans and organizes tasks and work responsibilities to achieve objectives
Comprehending and responding to customer inquiries. Identify, research, and resolve problems.
Assist with/perform other team tasks as required.
Accurately maintain and record data for production
Understand and apply LM’s Core Competencies.
Interact with Onshore /Offshore and customer in a respectful and professional manner via email and on calls if required
Qualifications we seek in you
Any graduate (except technical, BE and LLB)
Essential skills:
Good analytical and problem solving skills
Ability to communicate verbally and through emails with businesses
Proven ability to build effective working relationships with clients & internal stakeholders
Positive attitude with a focus on continuous process improvement and an open mind to change
BPO or Captive work experience.
Excellent Written and Verbal Communication skills.
Ability to facilitate and own resolution of discrepancies and disputes.
Ability to handle multiple priorities within strict time constraints.
Ability to independently research, analyze, and recommend solutions to close open items and discrepancies.
Ability to successfully interact in a challenging and high-risk collection environment with demanding internal and external customers.
Technical skills:
Excellent command and Excel tools from day to day operations delivery standpoint
Well versed with MS Excel, MS Word
Good typing skill with high accuracy.
Type of Experience (Not mandate)
Property and casualty insurance (UA or underwriting assistant)
BPO work experience with another Genpact global client is a preference.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, ****** orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
JobProcess Associate
Primary LocationIndia-Jaipur
ScheduleFull-time
Education LevelBachelor's / Graduation / Equivalent
Job PostingAug 5, 2026, 5:37:36 AM
Unposting DateOngoing
Master Skills ListOperations
Job CategoryFull Time
Are you the one we are looking for?
We are inviting applications for the role of PA, UW
In this role, you will be responsible to work on new business submission to validate availability of minimum required information in the document and segment the same to correct underwriting department with proper platform setup
Responsibilities
Transaction processing according to standard work & SOP
Prioritize transactions according to documented guidelines to meet SLA
Plans and organizes tasks and work responsibilities to achieve objectives
Comprehending and responding to customer inquiries. Identify, research, and resolve problems.
Assist with/perform other team tasks as required.
Accurately maintain and record data for production
Understand and apply LM’s Core Competencies.
Interact with Onshore /Offshore and customer in a respectful and professional manner via email and on calls if required
Qualifications we seek in you
Any graduate (except technical, BE and LLB)
Essential skills:
Good analytical and problem solving skills
Ability to communicate verbally and through emails with businesses
Proven ability to build effective working relationships with clients & internal stakeholders
Positive attitude with a focus on continuous process improvement and an open mind to change
BPO or Captive work experience.
Excellent Written and Verbal Communication skills.
Ability to facilitate and own resolution of discrepancies and disputes.
Ability to handle multiple priorities within strict time constraints.
Ability to independently research, analyze, and recommend solutions to close open items and discrepancies.
Ability to successfully interact in a challenging and high-risk collection environment with demanding internal and external customers.
Technical skills:
Excellent command and Excel tools from day to day operations delivery standpoint
Well versed with MS Excel, MS Word
Good typing skill with high accuracy.
Type of Experience (Not mandate)
Property and casualty insurance (UA or underwriting assistant)
BPO work experience with another Genpact global client is a preference.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, ****** orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
JobProcess Associate
Primary LocationIndia-Jaipur
ScheduleFull-time
Education LevelBachelor's / Graduation / Equivalent
Job PostingAug 5, 2026, 5:37:36 AM
Unposting DateOngoing
Master Skills ListOperations
Job CategoryFull Time
💡 Quick Summary
Seeking a career-building opportunity? The PA | UW position is now open for candidates interested in the BPO Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.