Job Description
🕒 Type: Paid Internship (Full-time, On-site) 3months HEALTHCARE DOMAIN
Stipend : 12-15k based on skills.
#Freshers | #LGBTQ friendly
DocIndia.org is looking for a dynamic Operations Intern to join our mission-driven team revolutionizing digital healthcare in India.
💼 Role Responsibilities :
• Support day-to-day operations work (appointment management) - 60%
• Assist in project management and process optimization - 10%
• Identify and solve operational bottlenecks - 5%
• Collaborate with doctors & teams to enhance efficiency - 25%
Appointment Management :
• Handle incoming appointment requests via call, WhatsApp, or portal
• Coordinate with doctors and clinics to confirm availability
• Send reminders and confirmations to patients for scheduled appointments
• Update internal systems with appointment details and patient follow-up
• Address basic patient inquiries related to timings, locations, and procedures
• Escalate issues like no-shows or rescheduling needs to senior staff
✅ What We’re Looking For
• Strong analytical and problem-solving skills
• Strong verbal and written communication in English and Hindi
• Basic computer skills and comfort with tools like Excel, WhatsApp Web, and CRM
• High attention to detail
• Ability to thrive in a fast-paced environment
• Calm and professional attitude while dealing with patients
• (Bonus) Experience or interest in the healthcare industry
🌟 Why Join Us?
• Work at one of India’s fastest-growing health tech startups
• Learn core healthcare operations and digital platform management
• Collaborate with industry leaders
• Possibility of a full-time offer based on performance
• Internship certificate & reference letter upon successful completion
• Exposure to healthcare operations and patient communication
• Hands-on experience with appointment systems and workflow tools
• Time Management support from professionals.
📌 About Us
DocIndia.org is India’s leading digital healthcare platform connecting patients with a vast network of verified doctors, hospitals, and diagnostic centers.
Monday to Saturday | 09:30am - 06:30pm
🔗 www.docindia.org
💡 Quick Summary
Seeking a career-building opportunity? The PAID Operations Internship - (Appointment Handling) (Only for BBA/BA/BCom Graduated) position is now open for candidates interested in the Operations Executive Jobs sector. This role in Gurgaon offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
