Job Description
Position:
Organisation Unit:
Location:
Tenure:
Closing:
Synopsis:
Full-time, Permanent
Multiple positions available
7-day rotating roster (6am–6pm)
$73,324 + 12% superannuation + 10% loading + 3% Safe City Allowance
About the role.
A meaningful role with strong support and room to grow.
Join the Parking Services Branch and be part of a team that helps create a welcoming, accessible and safe Melbourne.
As a Parking Compliance Officer you’ll spend your days out in the community, connecting with people, and helping create fair and accessible public spaces. This is a role for someone who enjoys being active, working outdoors, and making a visible, positive difference every day.
This role offers a balance of independence and strong team support, with structured training, ongoing guidance and opportunities to build new skills and confidence.
Your communication, empathy and professionalism truly matter—and where you can contribute to positive outcomes for the community every day.
Shortlisted applicants must be available for an in person assessment centre on Tuesday 28 or April Wednesday 29 April
A little more about the role
Support fair access to parking by monitoring activity and issuing infringement notices accurately and respectfully
Plan and manage your own patrols, working independently while staying connected to a supportive team
Build understanding and trust through clear, calm communication with community members
Use mobile technology confidently to complete daily tasks
Identify and report issues relating to safety, accessibility and city amenity
Why join Team Melbourne?
Located on the traditional lands of the Bunurong Boon Wurrung and Wurundjeri Woi-wurrung peoples of the Kulin Nation, Melbourne is globally recognised as one of the most liveable, diverse, and dynamic cities.
At the heart of it all is the City of Melbourne – a passionate, purpose-driven organisation where your work truly matters. As part of Team Melbourne, you’ll help deliver what’s most important to the people who live, work, study, visit and invest in our great city.
We’re proud champions of diversity, committed to continuous improvement, and driven by a shared vision for a vibrant and sustainable future.
This is more than just a role – it’s your chance to make a real impact, contribute to something bigger, and shape Melbourne’s future alongside a collaborative and forward-thinking team.
About you
You bring a calm, professional presence, even when things are busy or unpredictable. You enjoy helping people, feel confident communicating clearly and appreciate working in an environment where fairness and respect guide everyday interactions.
Your background may include:
Customer-focused or people-facing roles and are proficient in interacting with people
Community or service-based work including hospitality and retail
Utilised mobile technology for data collection
Adept at using digital tools and apps confidently
You may also be:
Motivated by contributing to safer, more inclusive and accessible public spaces
Energised by working outdoors, staying active, and engaging with your community
Someone who values fairness, empathy and clear communication in everyday interactions
What your experience might look like
Confident, clear and respectful communication skills
Align with City of Melbourne values: Integrity, Courage, Accountability, Respect, Excellence
Empathy and professionalism in challenging situations
Adaptability and willingness to learn and enact change
Strong attention to detail and sound judgement
Ability to interpret or quickly learn relevant Acts and regulations
Comfortable working independently and as part of a team
Mandatory requirements
Current Victorian driver’s licence and ability to pass an internal driving assessment
Ability to obtain and maintain a Police Check and Working with Children Check
Physical capability to work outdoors year round
Benefits of working with us
Attractive remuneration & benefits: Excellent pay package with a range of exciting benefits. Flexible working, study assistance & other great corporate discounts.
Excellent leave entitlements: Enjoy up to 20 weeks of fully paid parental leave for primary carers, in addition to the government-funded parental leave, with no waiting period to access. Part-time equivalents are also available for added flexibility.
Career progression: Career development support and opportunities to learn new skills within a creative and exciting environment.
Work-life balance and hybrid working: We support flexible hours, alternative work arrangements (like ADOs), and hybrid work-from-home options.
How to apply
We'd love to hear how you can make an impact in this role! As part of your application, you will be required to:
Attach your updated resume
Include a cover letter (max one page) outlining your relevant experience and why you're a great fit for this role.
Submit your application no later than 11:45pm on Wednesday 15 April, 2026.
A few important things to note – don’t miss out!
Applications must be submitted online. Unfortunately, we can’t accept applications via email, so please be sure to apply through the official job link provided.
Apply early! This role may close sooner than the listed closing date if we find the right candidate — so don’t wait to get your application in.
We are a child safe organisation. The City of Melbourne has a zero tolerance for child abuse. All employees undergo thorough safety screening, including a Police Check and, for most roles, a Working with Children Check.
Need more info?
Refer to the position description below or contact Careers@melbourne.vic.gov.au
Inclusion matters
We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from all cultural and linguistic backgrounds, people with disabilities, LGBTIQA+ individuals, and people of all ages and faith backgrounds.
We provide reasonable adjustments throughout the recruitment process to support all applicants. If you require any adjustments, please let us know via the application prompts or inform our Careers team if you’re contacted for an interview.
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💡 Quick Summary
Seeking a career-building opportunity? The Parking Compliance Officer position is now open for candidates interested in the Government Job Alert sector. This role in Melbourne offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Government Job Alert is a plus.