Part-Time Administrative Support

Job description

Job Title: Administrative Support

Location: Colchester Office

Reports to: Operational Manager (LR)

Hours: Part-time - 3 days per week

Initial working pattern: 1 day in-office, 2 days from home

From September: 2 days in-office, 1 day from home

Salary: £19,200 per annum (pro rata of £32,000)

Job Purpose

To provide high-quality, flexible administrative support to assist the smooth and efficient running of the business. This includes supporting the operational manager and service managers in a range of day-to-day tasks across the supported living services.

Key Responsibilities

General Administration

Deliver day-to-day administrative support to the operational manager and wider management team.

Maintain accurate, well-organised records and documentation.

Draft and send professional correspondence on behalf of managers.

Provide ad hoc support to the operational manager as required, depending on business needs.

Meeting Support

Attend internal meetings to take accurate, confidential minutes.

Distribute agendas and minutes promptly and follow up on assigned actions.

Provide note-taking support during staff interviews, where required.

Data Input & Systems Support

Accurately input and update data on new and existing systems.

Assist in setting up and maintaining digital trackers, shared folders, and internal databases.

Audit and Monitoring

Carry out internal, office-based audits such as agency usage, training records, and compliance documentation.

Escalate any concerns or missing information to relevant team members for resolution.

Communication and Follow-Up

Communicate with managers to chase outstanding documentation, actions, or responses.

Track follow-ups and ensure deadlines are monitored and maintained.

Stationery and Office Supplies

Monitor stationery levels at the Colchester Office.

Liaise with the relevant staff or suppliers to ensure timely restocking and order fulfilment.

Other Duties

Support with any other administrative tasks as required to contribute to business efficiency and regulatory compliance.

Person Specification

Essential:

Previous administrative experience

Excellent organisational skills with strong attention to detail

Effective written and verbal communication skills

Competent user of Microsoft Office (Word, Excel, Outlook)

Able to manage confidential and sensitive information professionally

Self-motivated and reliable, especially when working remotely

Comfortable working in a fast-paced environment where priorities may shift throughout the day

Desirable:

Experience in the health or social care sector

Familiarity with CQC standards or local authority compliance processes

Values and Behaviour Expectations

Approachable, respectful, and professional in all communication

Flexible and adaptable to changing priorities and workloads

Organised and proactive in managing tasks and responsibilities

Collaborative, supportive team player with a commitment to high standard

LPINDOR