Part-Time Housekeeping Room Attendant
Job highlights
Identified by Google from the original job post
Qualifications
To perform the job successfully, an individual should demonstrate the following competencies:
Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs work flows and procedures
Use of Technology - Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date
Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
The requirements listed below are representative of the knowledge, skill, and/or ability required
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Five years related experience managing Housekeeping supervisors and staff
Previous experience in a Housekeeping management role, with a successful track record of managing a team
A passion for delivering exceptional levels of guest service
Strong organizational and analytical skills, attention to details, and strong communication skills
Language Skills
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to deal with problems involving several concrete variables in standardized situations
Computer Skills
To perform this job successfully, an individual should have working knowledge of various computer software programs (MS Office, restaurant management software, POS)
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
Responsibilities
A Housekeeping Manager ensures overall cleanliness of the hotel in accordance with Department of Health, and Hotel, and Corporate standards
To ensure all safety procedures are adhered to, and follow all appropriate policies and procedures while constantly striving to improve all standards of operation
Ensure prompt and courteous service to guests, and to ensure guest satisfaction
Other duties may be assigned
Select, train, supervise, schedule, develop, discipline, conduct performance appraisals, and counsel team members according to policies and procedures
Coordinate with GM and Chief Engineer in the repair and maintenance program as it relates to guest rooms and public areas
Maintain inventory of guest rooms and housekeeping supplies including all month end inventories
Maintain lost and found log
Purchase all basic cleaning supplies, linen, and equipment
Monitor payroll hours and reports and complete reports (i.e., forecasts, annual budgets, plans and action, etc.)
Ensure property operation meets internal audit standards
Demonstrate positive leadership characteristics that inspire team members to meet and exceed standards, and promote team member empowerment
Attends, as well as schedules and conducts departmental meetings
Perform in the capacity of any position supervised to include cross training
Reports all unsafe conditions immediately; Keep work area neat and organized
Must maintain a good working relationship with other departments, team members and guests
Any other tasks assigned by General Manager
This job supervises all Housekeeping personnel
Continuous Learning - Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others
Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively
Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics
Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments
Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods
Cooperation - Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts
Managing Customer Focus - Promotes customer focus; establishes customer service standards; provides training in customer service delivery; monitors customer satisfaction; develops new approaches to meeting customer needs
Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings
Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information
Change Management - Develops workable implementation plans; communicates changes effectively; builds commitment and overcomes resistance; prepares and supports those affected by change; monitors transition and evaluates results
Performance Coaching - Defines responsibilities and expectations; sets goals and objectives; gives performance feedback; motivates for increased results; recognizes contributions; encourages training and development
Team Leadership - Fosters team cooperation; defines team roles and responsibilities; supports group problem solving; ensures progress toward goals; acknowledges team accomplishments
Delegation - Delegates work assignments; matches the responsibility to the person; gives authority to work independently; sets expectations and monitors delegated activities; provides recognition for results
Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others
Managing People - Includes staff in planning, decision-making, facilitating and process improvement; takes responsibility for subordinates' activities; makes self-available to staff; provides regular performance feedback; develops subordinates' skills and encourages growth; solicits and applies customer feedback (internal and external); fosters quality focus in others; improves processes, products and services.; continually works to improve supervisory skills
Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness
Conflict Resolution - Encourages open communications; confronts difficult situations; maintains objectivity; keeps emotions under control; uses negotiation skills to resolve conflicts
Cost Consciousness - Works within approved budget; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources
Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values
Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity
Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events
Personal Appearance - Dresses appropriately for position; keeps self well groomed
Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time
Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals.; completes tasks on time or notifies appropriate person with an alternate plan
Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans
Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality
Quantity - Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly
Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
While performing the duties of this Job, the employee is regularly be required to stand and walk and occasionally sit
The employee must occasionally lift pull/push and/or move up to 30 pounds
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Job description
Executive Housekeeper job at Embassy Suites Houston Downtown. Houston, TX. Job Description
Job Description
Job Title: Housekeeping Manager
Department: Housekeeping
Supervisor: Assistant General Manager and General Manager
Summary
A Housekeeping Manager ensures overall cleanliness of the hotel in accordance with Department of Health, and Hotel, and Corporate standards. To ensure all safety procedures are adhered to, and follow all appropriate policies and procedures while constantly striving to improve all standards of operation. Ensure prompt and courteous service to guests, and to ensure guest satisfaction.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Select, train, supervise, schedule, develop, discipline, conduct performance appraisals, and counsel team members according to policies and procedures.
Coordinate with GM and Chief Engineer in the repair and maintenance program as it relates to guest rooms and public areas.
Maintain inventory of guest rooms and housekeeping supplies including all month end inventories. Maintain lost and found log.
Purchase all basic cleaning supplies, linen, and equipment.
Monitor payroll hours and reports and complete reports (i.e., forecasts, annual budgets, plans and action, etc.)
Ensure property operation meets internal audit standards.
Demonstrate positive leadership characteristics that inspire team members to meet and exceed standards, and promote team member empowerment.
Attends, as well as schedules and conducts departmental meetings.
Perform in the capacity of any position supervised to include cross training.
Reports all unsafe conditions immediately; Keep work area neat and organized.
Must maintain a good working relationship with other departments, team members and guests.
Any other tasks assigned by General Manager
Supervisory Responsibilities
This job supervises all Housekeeping personnel.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs work flows and procedures.
Continuous Learning - Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.
Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.
Use of Technology - Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date.
Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.
Cooperation - Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.
Managing Customer Focus - Promotes customer focus; establishes customer service standards; provides training in customer service delivery; monitors customer satisfaction; develops new approaches to meeting customer needs.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.
Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
Change Management - Develops workable implementation plans; communicates changes effectively; builds commitment and overcomes resistance; prepares and supports those affected by change; monitors transition and evaluates results.
Performance Coaching - Defines responsibilities and expectations; sets goals and objectives; gives performance feedback; motivates for increased results; recognizes contributions; encourages training and development.
Team Leadership - Fosters team cooperation; defines team roles and responsibilities; supports group problem solving; ensures progress toward goals; acknowledges team accomplishments.
Delegation - Delegates work assignments; matches the responsibility to the person; gives authority to work independently; sets expectations and monitors delegated activities; provides recognition for results.
Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others.
Managing People - Includes staff in planning, decision-making, facilitating and process improvement; takes responsibility for subordinates' activities; makes self-available to staff; provides regular performance feedback; develops subordinates' skills and encourages growth; solicits and applies customer feedback (internal and external); fosters quality focus in others; improves processes, products and services.; continually works to improve supervisory skills.
Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
Conflict Resolution - Encourages open communications; confronts difficult situations; maintains objectivity; keeps emotions under control; uses negotiation skills to resolve conflicts.
Cost Consciousness - Works within approved budget; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources.
Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; builds a diverse workforce.
Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.
Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.
Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
Personal Appearance - Dresses appropriately for position; keeps self well groomed.
Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals.; completes tasks on time or notifies appropriate person with an alternate plan.
Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
Quantity - Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly.
Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Five years related experience managing Housekeeping supervisors and staff.
Previous experience in a Housekeeping management role, with a successful track record of managing a team. A passion for delivering exceptional levels of guest service
Strong organizational and analytical skills, attention to details, and strong communication skills
Language Skills
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Bi-lingual or multi-lingual preferred.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills
To perform this job successfully, an individual should have working knowledge of various computer software programs (MS Office, restaurant management software, POS)
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly be required to stand and walk and occasionally sit. The employee must occasionally lift pull/push and/or move up to 30 pounds.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Report this listing
More jobs at Embassy Suites Houston Downtown
See web results for Embassy Suites Houston Downtown
F
Forklift & Palate Restaurant
Part-Time Housekeeping Room Attendant
Forklift & Palate Restaurant • Hamilton, OH, United States • via ZipRecruiter
18 hours ago
$14 an hour
Part-time
No Degree Mentioned
Apply on ZipRecruiter
Apply on LinkedIn
Apply directly on Indeed
Apply directly on Glassdoor
Apply on SimplyHired
Apply on Talentify
Apply on BeBee
Apply on Learn4Good
Job highlights
Identified by Google from the original job post
Qualifications
18 years of age or older
Dependable transportation to and from work
Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication
Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary
Availability to work a flexible schedule that may include evenings, weekends, and/or holidays as needed
Authorized to work in the United States
At least one year of experience in a housekeeping, laundry or cleaning role
Exhibits a respectful, professional demeanor
Self-starting and motivated with the ability to work independently and take initiative
Ability to multi-task and balance multiple projects/duties at once
Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale
Trustworthy and honest; takes accountability when appropriate
Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality
Ability to remain calm in tense or stressful situations
Integrity to safeguard confidential information
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, fractions, and decimals
Experience communicating with individuals of diverse demographics
Demeanor to remain calm in tense or stressful situations
Initiative to work efficiently with minimal supervision
He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned
Benefits
Free individual membership to our massive 65,000+ sq. ft
fitness center, including all the equipment you need to fit almost any training program
Membership also includes all group fitness classes
(Upgrade to family membership at 50% off the total price)
1.5x your hourly rate of pay for holiday hours worked
35% discount on food and beverage purchases, including our upscale restaurant, Forklift and Palate
50% discount on Tuesdays at the Forklift and Palate Restaurant
35% off all Nook apparel
Free child watch (3-hour increments)
Discounts on birthday parties, personal training, event space rental, and more!
Responsibilities
Discounts at participating local restaurants and businesses
Change all bed linen in accordance with the hotel’s housekeeping policies and procedures
Vacuum carpeting in hotel rooms including underneath furniture, beds, behind chairs, etc
Dust all furniture in hotel rooms including picture frames, lamps, TV’s, etc
Check all drawers and closet areas in hotel rooms for any items left behind and immediately report all missing items in a room to the supervisor
Thoroughly clean the hotel room bathroom area (wash shower stalls, sinks, floors, toilets, etc.)
Ensure hotel rooms are set up per Company Housekeeping standards with the correct number of items arranged in place
Clean all newly vacant rooms within 30 minutes of Check-Out, and clean all occupied rooms (stay-over’s) within 15 minutes
Notify supervisor of any cribs that are in a room that need to be picked up and stored
Take responsibility for pass key and make sure it is turned in daily
Immediately report to supervisor any hotel room discrepancies that are discovered
Shut off all lights and TVs when leaving hotel rooms
Assist with the cleaning of any public spaces and storage areas as assigned
Turn and flip mattresses as directed
All other duties assigned
Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, standing, sitting, bending, reaching with hands and arms, lifting, pushing, pulling, talking, hearing and smelling
The team member will be frequently required to stoop, kneel, or crouch
Lifting requirements: The team member will be required to lift, push, pull, lower and/or move up to 10 lbs regularly, and up to 100 lbs occasionally
Noise Level: The noise level in this environment is typically quiet
Work schedule: The work schedule may fluctuate to including evenings, weekends, and holidays
Job description
The Housekeeping Room Attendant is responsible for maintaining the cleanliness and appearance of guest rooms within the Warehouse Hotel.
Benefits
Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provides an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest-focused team members that make kindness contagious and help others succeed.
As a Part-Time team member of the Nook, you will enjoy:
• Free individual membership to our massive 65,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes. (Upgrade to family membership at 50% off the total price).
• 1.5x your hourly rate of pay for holiday hours worked
• 35% discount on food and beverage purchases, including our upscale restaurant, Forklift and Palate
• 50% discount on Tuesdays at the Forklift and Palate Restaurant
• 35% off all Nook apparel
• Free child watch (3-hour increments)
• Discounts on birthday parties, personal training, event space rental, and more!
• Discounts at participating local restaurants and businesses
Essential Job Functions
• Change all bed linen in accordance with the hotel’s housekeeping policies and procedures
• Vacuum carpeting in hotel rooms including underneath furniture, beds, behind chairs, etc.
• Dust all furniture in hotel rooms including picture frames, lamps, TV’s, etc.
• Check all drawers and closet areas in hotel rooms for any items left behind and immediately report all missing items in a room to the supervisor
• Thoroughly clean the hotel room bathroom area (wash shower stalls, sinks, floors, toilets, etc.)
• Ensure hotel rooms are set up per Company Housekeeping standards with the correct number of items arranged in place
• Clean all newly vacant rooms within 30 minutes of Check-Out, and clean all occupied rooms (stay-over’s) within 15 minutes
• Notify supervisor of any cribs that are in a room that need to be picked up and stored
• Take responsibility for pass key and make sure it is turned in daily
• Immediately report to supervisor any hotel room discrepancies that are discovered
• Shut off all lights and TVs when leaving hotel rooms
• Assist with the cleaning of any public spaces and storage areas as assigned
• Turn and flip mattresses as directed
• All other duties assigned
Basic Qualifications
• 18 years of age or older
• Dependable transportation to and from work
• Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication
• Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary
• Availability to work a flexible schedule that may include evenings, weekends, and/or holidays as needed
• Authorized to work in the United States
• At least one year of experience in a housekeeping, laundry or cleaning role
Preferred Qualifications
• Highly dependable with a history of consistent attendance and punctuality
• Customer-focused/service-oriented; ability to see big picture and impact on company Supports Company mission as serves as an advocate for its products and services
• Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor
• Self-starting and motivated with the ability to work independently and take initiative
• Ability to multi-task and balance multiple projects/duties at once
• Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale
• Trustworthy and honest; takes accountability when appropriate
• Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality
• Ability to remain calm in tense or stressful situations
• Integrity to safeguard confidential information
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, fractions, and decimals
• Experience communicating with individuals of diverse demographics
• Demeanor to remain calm in tense or stressful situations
• Initiative to work efficiently with minimal supervision
Working Conditions
• Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, standing, sitting, bending, reaching with hands and arms, lifting, pushing, pulling, talking, hearing and smelling. The team member will be frequently required to stoop, kneel, or crouch. He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
• Lifting requirements: The team member will be required to lift, push, pull, lower and/or move up to 10 lbs regularly, and up to 100 lbs occasionally.
• Noise Level: The noise level in this environment is typically quiet.
• Work schedule: The work schedule may fluctuate to including evenings, weekends, and holidays.