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Part-Time Housekeeping Room Attendant

Location: Hamilton, Ohio

Category: Housekeeping Jobs

Job highlights

Identified by Google from the original job post

Qualifications

To perform the job successfully, an individual should demonstrate the following competencies:

Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs work flows and procedures

Use of Technology - Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date

Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily

The requirements listed below are representative of the knowledge, skill, and/or ability required

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Five years related experience managing Housekeeping supervisors and staff

Previous experience in a Housekeeping management role, with a successful track record of managing a team

A passion for delivering exceptional levels of guest service

Strong organizational and analytical skills, attention to details, and strong communication skills

Language Skills

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

Ability to deal with problems involving several concrete variables in standardized situations

Computer Skills

To perform this job successfully, an individual should have working knowledge of various computer software programs (MS Office, restaurant management software, POS)

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job

Responsibilities

A Housekeeping Manager ensures overall cleanliness of the hotel in accordance with Department of Health, and Hotel, and Corporate standards

To ensure all safety procedures are adhered to, and follow all appropriate policies and procedures while constantly striving to improve all standards of operation

Ensure prompt and courteous service to guests, and to ensure guest satisfaction

Other duties may be assigned

Select, train, supervise, schedule, develop, discipline, conduct performance appraisals, and counsel team members according to policies and procedures

Coordinate with GM and Chief Engineer in the repair and maintenance program as it relates to guest rooms and public areas

Maintain inventory of guest rooms and housekeeping supplies including all month end inventories

Maintain lost and found log

Purchase all basic cleaning supplies, linen, and equipment

Monitor payroll hours and reports and complete reports (i.e., forecasts, annual budgets, plans and action, etc.)

Ensure property operation meets internal audit standards

Demonstrate positive leadership characteristics that inspire team members to meet and exceed standards, and promote team member empowerment

Attends, as well as schedules and conducts departmental meetings

Perform in the capacity of any position supervised to include cross training

Reports all unsafe conditions immediately; Keep work area neat and organized

Must maintain a good working relationship with other departments, team members and guests

Any other tasks assigned by General Manager

This job supervises all Housekeeping personnel

Continuous Learning - Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others

Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively

Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics

Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments

Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods

Cooperation - Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts

Managing Customer Focus - Promotes customer focus; establishes customer service standards; provides training in customer service delivery; monitors customer satisfaction; develops new approaches to meeting customer needs

Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings

Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information

Change Management - Develops workable implementation plans; communicates changes effectively; builds commitment and overcomes resistance; prepares and supports those affected by change; monitors transition and evaluates results

Performance Coaching - Defines responsibilities and expectations; sets goals and objectives; gives performance feedback; motivates for increased results; recognizes contributions; encourages training and development

Team Leadership - Fosters team cooperation; defines team roles and responsibilities; supports group problem solving; ensures progress toward goals; acknowledges team accomplishments

Delegation - Delegates work assignments; matches the responsibility to the person; gives authority to work independently; sets expectations and monitors delegated activities; provides recognition for results

Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others

Managing People - Includes staff in planning, decision-making, facilitating and process improvement; takes responsibility for subordinates' activities; makes self-available to staff; provides regular performance feedback; develops subordinates' skills and encourages growth; solicits and applies customer feedback (internal and external); fosters quality focus in others; improves processes, products and services.; continually works to improve supervisory skills

Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness

Conflict Resolution - Encourages open communications; confronts difficult situations; maintains objectivity; keeps emotions under control; uses negotiation skills to resolve conflicts

Cost Consciousness - Works within approved budget; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources

Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values

Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity

Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events

Personal Appearance - Dresses appropriately for position; keeps self well groomed

Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time

Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals.; completes tasks on time or notifies appropriate person with an alternate plan

Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans

Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality

Quantity - Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly

Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

While performing the duties of this Job, the employee is regularly be required to stand and walk and occasionally sit

The employee must occasionally lift pull/push and/or move up to 30 pounds

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Job description

Executive Housekeeper job at Embassy Suites Houston Downtown. Houston, TX. Job Description

Job Description

Job Title: Housekeeping Manager

Department: Housekeeping

Supervisor: Assistant General Manager and General Manager

Summary

A Housekeeping Manager ensures overall cleanliness of the hotel in accordance with Department of Health, and Hotel, and Corporate standards. To ensure all safety procedures are adhered to, and follow all appropriate policies and procedures while constantly striving to improve all standards of operation. Ensure prompt and courteous service to guests, and to ensure guest satisfaction.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Select, train, supervise, schedule, develop, discipline, conduct performance appraisals, and counsel team members according to policies and procedures.

Coordinate with GM and Chief Engineer in the repair and maintenance program as it relates to guest rooms and public areas.

Maintain inventory of guest rooms and housekeeping supplies including all month end inventories. Maintain lost and found log.

Purchase all basic cleaning supplies, linen, and equipment.

Monitor payroll hours and reports and complete reports (i.e., forecasts, annual budgets, plans and action, etc.)

Ensure property operation meets internal audit standards.

Demonstrate positive leadership characteristics that inspire team members to meet and exceed standards, and promote team member empowerment.

Attends, as well as schedules and conducts departmental meetings.

Perform in the capacity of any position supervised to include cross training.

Reports all unsafe conditions immediately; Keep work area neat and organized.

Must maintain a good working relationship with other departments, team members and guests.

Any other tasks assigned by General Manager

Supervisory Responsibilities

This job supervises all Housekeeping personnel.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs work flows and procedures.

Continuous Learning - Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others.

Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.

Use of Technology - Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date.

Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.

Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.

Cooperation - Establishes and maintains effective relations; exhibits tact and consideration; offers assistance and support to co-workers; works cooperatively in group situations; works actively to resolve conflicts.

Managing Customer Focus - Promotes customer focus; establishes customer service standards; provides training in customer service delivery; monitors customer satisfaction; develops new approaches to meeting customer needs.

Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings.

Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.

Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.

Change Management - Develops workable implementation plans; communicates changes effectively; builds commitment and overcomes resistance; prepares and supports those affected by change; monitors transition and evaluates results.

Performance Coaching - Defines responsibilities and expectations; sets goals and objectives; gives performance feedback; motivates for increased results; recognizes contributions; encourages training and development.

Team Leadership - Fosters team cooperation; defines team roles and responsibilities; supports group problem solving; ensures progress toward goals; acknowledges team accomplishments.

Delegation - Delegates work assignments; matches the responsibility to the person; gives authority to work independently; sets expectations and monitors delegated activities; provides recognition for results.

Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others.

Managing People - Includes staff in planning, decision-making, facilitating and process improvement; takes responsibility for subordinates' activities; makes self-available to staff; provides regular performance feedback; develops subordinates' skills and encourages growth; solicits and applies customer feedback (internal and external); fosters quality focus in others; improves processes, products and services.; continually works to improve supervisory skills.

Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.

Conflict Resolution - Encourages open communications; confronts difficult situations; maintains objectivity; keeps emotions under control; uses negotiation skills to resolve conflicts.

Cost Consciousness - Works within approved budget; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources.

Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes a harassment-free environment; builds a diverse workforce.

Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.

Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity.

Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.

Personal Appearance - Dresses appropriately for position; keeps self well groomed.

Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals.; completes tasks on time or notifies appropriate person with an alternate plan.

Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.

Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.

Quantity - Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly.

Safety and Security - Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Five years related experience managing Housekeeping supervisors and staff.

Previous experience in a Housekeeping management role, with a successful track record of managing a team. A passion for delivering exceptional levels of guest service

Strong organizational and analytical skills, attention to details, and strong communication skills

Language Skills

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Bi-lingual or multi-lingual preferred.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Computer Skills

To perform this job successfully, an individual should have working knowledge of various computer software programs (MS Office, restaurant management software, POS)

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly be required to stand and walk and occasionally sit. The employee must occasionally lift pull/push and/or move up to 30 pounds.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

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Forklift & Palate Restaurant

Part-Time Housekeeping Room Attendant

Forklift & Palate Restaurant • Hamilton, OH, United States • via ZipRecruiter

18 hours ago

$14 an hour

Part-time

No Degree Mentioned

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Job highlights

Identified by Google from the original job post

Qualifications

18 years of age or older

Dependable transportation to and from work

Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication

Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary

Availability to work a flexible schedule that may include evenings, weekends, and/or holidays as needed

Authorized to work in the United States

At least one year of experience in a housekeeping, laundry or cleaning role

Exhibits a respectful, professional demeanor

Self-starting and motivated with the ability to work independently and take initiative

Ability to multi-task and balance multiple projects/duties at once

Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale

Trustworthy and honest; takes accountability when appropriate

Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality

Ability to remain calm in tense or stressful situations

Integrity to safeguard confidential information

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, fractions, and decimals

Experience communicating with individuals of diverse demographics

Demeanor to remain calm in tense or stressful situations

Initiative to work efficiently with minimal supervision

He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned

Benefits

Free individual membership to our massive 65,000+ sq. ft

fitness center, including all the equipment you need to fit almost any training program

Membership also includes all group fitness classes

(Upgrade to family membership at 50% off the total price)

1.5x your hourly rate of pay for holiday hours worked

35% discount on food and beverage purchases, including our upscale restaurant, Forklift and Palate

50% discount on Tuesdays at the Forklift and Palate Restaurant

35% off all Nook apparel

Free child watch (3-hour increments)

Discounts on birthday parties, personal training, event space rental, and more!

Responsibilities

Discounts at participating local restaurants and businesses

Change all bed linen in accordance with the hotel’s housekeeping policies and procedures

Vacuum carpeting in hotel rooms including underneath furniture, beds, behind chairs, etc

Dust all furniture in hotel rooms including picture frames, lamps, TV’s, etc

Check all drawers and closet areas in hotel rooms for any items left behind and immediately report all missing items in a room to the supervisor

Thoroughly clean the hotel room bathroom area (wash shower stalls, sinks, floors, toilets, etc.)

Ensure hotel rooms are set up per Company Housekeeping standards with the correct number of items arranged in place

Clean all newly vacant rooms within 30 minutes of Check-Out, and clean all occupied rooms (stay-over’s) within 15 minutes

Notify supervisor of any cribs that are in a room that need to be picked up and stored

Take responsibility for pass key and make sure it is turned in daily

Immediately report to supervisor any hotel room discrepancies that are discovered

Shut off all lights and TVs when leaving hotel rooms

Assist with the cleaning of any public spaces and storage areas as assigned

Turn and flip mattresses as directed

All other duties assigned

Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, standing, sitting, bending, reaching with hands and arms, lifting, pushing, pulling, talking, hearing and smelling

The team member will be frequently required to stoop, kneel, or crouch

Lifting requirements: The team member will be required to lift, push, pull, lower and/or move up to 10 lbs regularly, and up to 100 lbs occasionally

Noise Level: The noise level in this environment is typically quiet

Work schedule: The work schedule may fluctuate to including evenings, weekends, and holidays

Job description

The Housekeeping Room Attendant is responsible for maintaining the cleanliness and appearance of guest rooms within the Warehouse Hotel.

Benefits

Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provides an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest-focused team members that make kindness contagious and help others succeed.

As a Part-Time team member of the Nook, you will enjoy:

• Free individual membership to our massive 65,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes. (Upgrade to family membership at 50% off the total price).

• 1.5x your hourly rate of pay for holiday hours worked

• 35% discount on food and beverage purchases, including our upscale restaurant, Forklift and Palate

• 50% discount on Tuesdays at the Forklift and Palate Restaurant

• 35% off all Nook apparel

• Free child watch (3-hour increments)

• Discounts on birthday parties, personal training, event space rental, and more!

• Discounts at participating local restaurants and businesses

Essential Job Functions

• Change all bed linen in accordance with the hotel’s housekeeping policies and procedures

• Vacuum carpeting in hotel rooms including underneath furniture, beds, behind chairs, etc.

• Dust all furniture in hotel rooms including picture frames, lamps, TV’s, etc.

• Check all drawers and closet areas in hotel rooms for any items left behind and immediately report all missing items in a room to the supervisor

• Thoroughly clean the hotel room bathroom area (wash shower stalls, sinks, floors, toilets, etc.)

• Ensure hotel rooms are set up per Company Housekeeping standards with the correct number of items arranged in place

• Clean all newly vacant rooms within 30 minutes of Check-Out, and clean all occupied rooms (stay-over’s) within 15 minutes

• Notify supervisor of any cribs that are in a room that need to be picked up and stored

• Take responsibility for pass key and make sure it is turned in daily

• Immediately report to supervisor any hotel room discrepancies that are discovered

• Shut off all lights and TVs when leaving hotel rooms

• Assist with the cleaning of any public spaces and storage areas as assigned

• Turn and flip mattresses as directed

• All other duties assigned

Basic Qualifications

• 18 years of age or older

• Dependable transportation to and from work

• Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication

• Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary

• Availability to work a flexible schedule that may include evenings, weekends, and/or holidays as needed

• Authorized to work in the United States

• At least one year of experience in a housekeeping, laundry or cleaning role

Preferred Qualifications

• Highly dependable with a history of consistent attendance and punctuality

• Customer-focused/service-oriented; ability to see big picture and impact on company Supports Company mission as serves as an advocate for its products and services

• Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor

• Self-starting and motivated with the ability to work independently and take initiative

• Ability to multi-task and balance multiple projects/duties at once

• Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale

• Trustworthy and honest; takes accountability when appropriate

• Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality

• Ability to remain calm in tense or stressful situations

• Integrity to safeguard confidential information

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, fractions, and decimals

• Experience communicating with individuals of diverse demographics

• Demeanor to remain calm in tense or stressful situations

• Initiative to work efficiently with minimal supervision

Working Conditions

• Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, standing, sitting, bending, reaching with hands and arms, lifting, pushing, pulling, talking, hearing and smelling. The team member will be frequently required to stoop, kneel, or crouch. He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.

• Lifting requirements: The team member will be required to lift, push, pull, lower and/or move up to 10 lbs regularly, and up to 100 lbs occasionally.

• Noise Level: The noise level in this environment is typically quiet.

• Work schedule: The work schedule may fluctuate to including evenings, weekends, and holidays.

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