Job Description
$35 an hour
Job type
Part-time
Location
Sydney NSW 2000
Benefits
Pulled from the full job description
Professional development assistance
Employee mentoring program
Employee discount
Full job description
Location: Sydney CBD – Dymocks Building
Hours: Part-time, 3 days per week (approx. 18 hrs)
Pay: $35 per hour + super (based on experience)
Bassil Creations Jewellers is a bespoke, family-run jewellery design and manufacturing studio specialising in custom jewellery.
We are seeking a highly organised, confident, and reliable team member with prior jewellery store experience to support our production workflow and client experience.
About the Role
This is an in-store, hands-on position supporting jewellery production coordination and client communication. You will manage jobs from approval through to completion, ensuring a smooth and professional client journey.
Key responsibilities include:
Assisting with client consultations while providing a high level of customer service before, during, and after purchase
Communicating confidently with clients via phone and email
Managing jewellery orders from start to finish
Tracking production timelines and job details
Liaising daily with the jeweller and director
Booking appointments and jewellery pickups
Maintaining accurate records and job tracking systems
Essential Requirements
Please only apply if you meet the following:
Previous experience working in a jewellery store (essential)
Strong understanding of jewellery terminology, metals, and production flow
Confident client communication skills
High attention to detail and accuracy
Professional presentation and reliability
Desirable (but not essential)
Experience with custom or bespoke jewellery
Production or order management experience
What We Offer
Stable part-time role (3 days per week)
Competitive hourly rate $35 + super
Long-term position in a respected Sydney jewellery studio
Supportive, family-run work environment
Opportunity to grow within the business
How to Apply
Please apply with your CV and a short introduction outlining your jewellery industry experience.
Job Type: Part-time
Pay: $35.00 per hour
Expected hours: 18 per week
Benefits:
Employee discount
Employee mentoring program
Professional development assistance
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Part-Time Jewellery Production position is now open for candidates interested in the Customer Care Executive sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
