We are a team of like-minded individual who believes eCommerce is the face of new economy. With the fast evolving digital environment we realised that setting up and growing a business online is a challenging task for any entity.
With the intention of serving them and to realise full potential of digital world Way2Max came into existence.We have a young and dynamic team of people with diverse expertise.
Our motivation lies in the appreciation we get from our partner brands which inspires us to excel further.
Our philosophy is to create value for Society employees customers and business ethically and diligently. We care deeply about our work and the impact it has on the world. We apply our talent hustle and willpower to every challenge we take on. We treat our clients like partners and our team members like family.
As a company we want to create a culture which encourages creativity and innovations. We are a team which is agile loves challenges keeps evolving and enjoys each other’s success in the process. We are TeamWay2Max.
Job Description
We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.The goal is to help the company grow by bringing in customers and developing business.
Tele Caller Executive Responsibilities
Contact potential or existing customers to inform them about a product or service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information
Tele Caller Executive Skills
Proven experience as telesales representative or other sales/customer service role
Proven track record of successfully meeting sales quota preferably over the phone
Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
Ability to learn about products and services and describe/explain them to prospects
Excellent knowledge of English
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints
High school diploma; BSc/BA will be a plus
Attributes
Company Name:callcenterjob.co.in
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