Job Description
Full job description
About Us
We are a small independent bookstore specializing exclusively in fantasy and romance books. Our focus is on creating a welcoming space for readers while delivering a high-quality, well-run retail experience. We're looking for a detail-oriented and hands-on manager who is enthusiastic about supporting a small business and helping it thrive.
Position Overview
The Manager is responsible for overseeing the day-to-day operations of the bookstore and supporting the team on the floor. This role ensures the store runs smoothly, customers have a great experience, and standards are consistently maintained. Occasional on-site and off-site event planning and attendance are required.
Key Responsibilities
- Oversee daily operations and ensure smooth, efficient workflow
- Supervise and support staff during shifts
- Provide excellent customer service, including assisting customers with book selections
- Act as the main point of contact during operating hours
- Maintain organization of the store, displays, and back room
- Ensure company procedures and standards are followed consistently
- Assist with occasional in-store and off-site events
- Communicate via email with customers, publishers, and sales representatives as needed
Qualifications
2+ years in a supervisory or management role
3+ years of customer service experience
Strong attention to detail and organizational skills
Clear and professional communication skills
Ability to accurately follow instructions and established processes
Flexible availability, including evenings and weekends as needed
Genuine interest in and familiarity with fantasy books
This role does not include:
Financial management or bookkeeping
Purchasing or inventory decisions
Designing company policies or procedures
Full-time administrative/office work
Scheduling
Assets (Not Required)
Experience contributing to social media for a business
What We're Looking For
We're seeking someone reliable, dependable, detail-oriented, and proactive. Someone who takes pride in doing things correctly and keeping operations running smoothly. You should be comfortable working within established systems, communicating clearly with both staff and customers, and contributing to the success of a small, growing business.
Success in the Role
Success in this role looks like a consistently smooth store operation with minimal oversight, strong team and operational management during shifts, and customers receiving helpful, enthusiastic guidance in their book selections.
How to Apply
Please submit both a resume and a cover letter. Applications without a cover letter will not be considered.
In your cover letter, please:
Highlight your relevant management and customer service experience
Briefly describe your experience with and knowledge of fantasy books
Job Type: Part-time
Pay: $20.00-$22.00 per hour
Expected hours: No more than 30 per week
Benefits:
On-site parking
Store discount
Experience:
Customer service: 3 years (required)
Manager: 2 years (required)
Work Location: In person
About Us
We are a small independent bookstore specializing exclusively in fantasy and romance books. Our focus is on creating a welcoming space for readers while delivering a high-quality, well-run retail experience. We're looking for a detail-oriented and hands-on manager who is enthusiastic about supporting a small business and helping it thrive.
Position Overview
The Manager is responsible for overseeing the day-to-day operations of the bookstore and supporting the team on the floor. This role ensures the store runs smoothly, customers have a great experience, and standards are consistently maintained. Occasional on-site and off-site event planning and attendance are required.
Key Responsibilities
- Oversee daily operations and ensure smooth, efficient workflow
- Supervise and support staff during shifts
- Provide excellent customer service, including assisting customers with book selections
- Act as the main point of contact during operating hours
- Maintain organization of the store, displays, and back room
- Ensure company procedures and standards are followed consistently
- Assist with occasional in-store and off-site events
- Communicate via email with customers, publishers, and sales representatives as needed
Qualifications
2+ years in a supervisory or management role
3+ years of customer service experience
Strong attention to detail and organizational skills
Clear and professional communication skills
Ability to accurately follow instructions and established processes
Flexible availability, including evenings and weekends as needed
Genuine interest in and familiarity with fantasy books
This role does not include:
Financial management or bookkeeping
Purchasing or inventory decisions
Designing company policies or procedures
Full-time administrative/office work
Scheduling
Assets (Not Required)
Experience contributing to social media for a business
What We're Looking For
We're seeking someone reliable, dependable, detail-oriented, and proactive. Someone who takes pride in doing things correctly and keeping operations running smoothly. You should be comfortable working within established systems, communicating clearly with both staff and customers, and contributing to the success of a small, growing business.
Success in the Role
Success in this role looks like a consistently smooth store operation with minimal oversight, strong team and operational management during shifts, and customers receiving helpful, enthusiastic guidance in their book selections.
How to Apply
Please submit both a resume and a cover letter. Applications without a cover letter will not be considered.
In your cover letter, please:
Highlight your relevant management and customer service experience
Briefly describe your experience with and knowledge of fantasy books
Job Type: Part-time
Pay: $20.00-$22.00 per hour
Expected hours: No more than 30 per week
Benefits:
On-site parking
Store discount
Experience:
Customer service: 3 years (required)
Manager: 2 years (required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Part Time Manager position is now open for candidates interested in the Back Office Jobs sector. This role in Grimsby offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
