Job Description
Full job description
Job Title: Partner Success Coordinator
Location: Tampa, Florida
Employment Type: Full-Time, Hybrid
About MarcoPolo Learning
MarcoPolo Learning is a leading provider of innovative content, technology, and instructional support for early childhood education. Since 2013, we’ve impacted thousands of classrooms and hundreds of thousands of families across North America. Our Emmy-nominated MarcoPolo World School app and The Polos TV series bring STEM and global discovery to life for young learners. Backed by top-tier investors, we're on a mission to transform early learning at scale.
Position Overview:
We are seeking a motivated and detail-oriented Partner Success Coordinator based in Tampa, Florida, to join our growing team. In this role, you will support the Partner Success team in delivering high-quality service to our partners, assisting with onboarding, relationship management, and day-to-day coordination.
This position is ideal for someone who is organized, proactive, and passionate about education and partner engagement. This is a hybrid role; candidates must be based in Tampa , as occasional in-person visits to customer sites may be required. Flexibility to support partners outside of standard business hours — including some evenings and weekends — may occasionally be necessary.
Key Responsibilities:
Support the day-to-day coordination and management of a growing portfolio of schools and partners
Assist in the onboarding process to ensure new partners have a smooth and successful start
Schedule, organize, and help facilitate webinars and trainings to engage customers
Collaborate with internal teams, including Partner Success, Content, and Product, to ensure seamless support and alignment
Help maintain strong relationships with partners through timely, professional communication
Respond to partner inquiries via email and support channels with efficiency and accuracy
Monitor, track, and escalate technical issues or bugs to the engineering team with clear documentation
Assist in collecting and organizing partner success metrics and feedback
Contribute suggestions for improving Partner Success processes based on customer insights and day-to-day experience
Qualifications:
Bachelor’s degree (preferably in education, communications, or a related field)
2+ years of experience working in early childhood education, preferably in a preschool or elementary school setting
Passionate about early childhood education and committed to supporting educators and partners
Strong written and verbal communication skills with a friendly, professional tone
Highly organized, detail-oriented, and proactive in ensuring follow-through on tasks
Comfortable facilitating engaging virtual trainings and webinars
A self-starter with a positive attitude, open to coaching and feedback
Ability to manage multiple tasks and prioritize in a fast-paced environment
Willingness to travel for in-person events, including evenings and weekends when needed
Comfortable with outbound calling to engage providers and educators.
Preferred: Proficiency in Spanish
Location: Ideally based in Tampa, Florida
What We Offer:
Competitive base salary, plus bonus
Equity through stock options
Hybrid and flexible schedule.
Medical, Dental, and Vision insurance.
401K plan with matching.
3 weeks of paid vacation.
Winter Break during Christmas & New Year
Family-friendly environment and culture that values work-life balance.
Access to learning and growth opportunities.
Meaningful work supporting early childhood development.
This is a full-time position working on a hybrid schedule out of our Tampa office. The salary range for this role is set between $60,000 and $70,000 USD, along with stock options.
Additionally, a bonus structure is in place for all members of the Partner Success team. The actual compensation offered will depend on work experience and skill level.
MarcoPolo Learning is an Equal Opportunity Employer and does not discriminate on the basis of race, national origin, gender, gender identity, ****** orientation, protected veteran status, disability, age, or other legally protected status. We have flexible remote/hybrid working arrangements, and we pride ourselves on a supportive and mission-driven working environment.
Job Title: Partner Success Coordinator
Location: Tampa, Florida
Employment Type: Full-Time, Hybrid
About MarcoPolo Learning
MarcoPolo Learning is a leading provider of innovative content, technology, and instructional support for early childhood education. Since 2013, we’ve impacted thousands of classrooms and hundreds of thousands of families across North America. Our Emmy-nominated MarcoPolo World School app and The Polos TV series bring STEM and global discovery to life for young learners. Backed by top-tier investors, we're on a mission to transform early learning at scale.
Position Overview:
We are seeking a motivated and detail-oriented Partner Success Coordinator based in Tampa, Florida, to join our growing team. In this role, you will support the Partner Success team in delivering high-quality service to our partners, assisting with onboarding, relationship management, and day-to-day coordination.
This position is ideal for someone who is organized, proactive, and passionate about education and partner engagement. This is a hybrid role; candidates must be based in Tampa , as occasional in-person visits to customer sites may be required. Flexibility to support partners outside of standard business hours — including some evenings and weekends — may occasionally be necessary.
Key Responsibilities:
Support the day-to-day coordination and management of a growing portfolio of schools and partners
Assist in the onboarding process to ensure new partners have a smooth and successful start
Schedule, organize, and help facilitate webinars and trainings to engage customers
Collaborate with internal teams, including Partner Success, Content, and Product, to ensure seamless support and alignment
Help maintain strong relationships with partners through timely, professional communication
Respond to partner inquiries via email and support channels with efficiency and accuracy
Monitor, track, and escalate technical issues or bugs to the engineering team with clear documentation
Assist in collecting and organizing partner success metrics and feedback
Contribute suggestions for improving Partner Success processes based on customer insights and day-to-day experience
Qualifications:
Bachelor’s degree (preferably in education, communications, or a related field)
2+ years of experience working in early childhood education, preferably in a preschool or elementary school setting
Passionate about early childhood education and committed to supporting educators and partners
Strong written and verbal communication skills with a friendly, professional tone
Highly organized, detail-oriented, and proactive in ensuring follow-through on tasks
Comfortable facilitating engaging virtual trainings and webinars
A self-starter with a positive attitude, open to coaching and feedback
Ability to manage multiple tasks and prioritize in a fast-paced environment
Willingness to travel for in-person events, including evenings and weekends when needed
Comfortable with outbound calling to engage providers and educators.
Preferred: Proficiency in Spanish
Location: Ideally based in Tampa, Florida
What We Offer:
Competitive base salary, plus bonus
Equity through stock options
Hybrid and flexible schedule.
Medical, Dental, and Vision insurance.
401K plan with matching.
3 weeks of paid vacation.
Winter Break during Christmas & New Year
Family-friendly environment and culture that values work-life balance.
Access to learning and growth opportunities.
Meaningful work supporting early childhood development.
This is a full-time position working on a hybrid schedule out of our Tampa office. The salary range for this role is set between $60,000 and $70,000 USD, along with stock options.
Additionally, a bonus structure is in place for all members of the Partner Success team. The actual compensation offered will depend on work experience and skill level.
MarcoPolo Learning is an Equal Opportunity Employer and does not discriminate on the basis of race, national origin, gender, gender identity, ****** orientation, protected veteran status, disability, age, or other legally protected status. We have flexible remote/hybrid working arrangements, and we pride ourselves on a supportive and mission-driven working environment.
💡 Quick Summary
Seeking a career-building opportunity? The Partner Success Coordinator position is now open for candidates interested in the Event Management Jobs sector. This role in Tampa offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Event Management Jobs is a plus.
