Job Description
Full job description
Volvo Group has been in Australia since 1972 and has a strong track record of helping our customers succeed in their respective industries. Volvo Group Australia manages the manufacturing, distribution and operation of well-known brands such as Volvo Trucks, Mack Trucks, UD Trucks, Volvo Bus, Volvo Penta, Volvo Construction Equipment and Volvo Financial Services.
This role will work for Volvo Commercial Vehicles (VCV), who are the primary commercial vehicle distribution centre’s for Volvo Trucks and Buses, Mack Trucks and UD Trucks.
What you will do
At VCV Sydney West, you will be responsible for providing an efficient after-sales service by identifying, sourcing and selling truck and bus parts to our valued customers.
Your responsibilities include but are not limited to:
Daily upkeep of retail displays
Highlight current specials for customer visibility
Actively market and sell parts to meet business targets
Develop and maintain customer base, generating new business
Coordinate and implement the supply of Parts and Parts Services
Respond efficiently to customer enquiries, process invoices, and handle returns
Provide prompt and courteous service to customers
Effectively communicate with customers, vendors, and team members
Perform parts warehousing tasks, including sorting and ordering
Raise vendor purchase orders and maintain documentation.
Your future team
Reporting to the Parts Manager, you will work in a team of 12 Parts Interpreter’s and 1 Storeperson. The Parts team pride themselves on running a quality and highly efficient operation, in a supportive team environment. The greater VCV Sydney West Workshop team is made up of Mechanics, Auto-Electricians, Trades Assistants, Apprentices, Service Advisor’s and Costing Clerk’s. Shift times for this role will be 10am – 6pm.
Who are you?
We believe that your behaviours and attributes are just as important as your technical skills, so ideally you will bring:
Excellent customer service and communication skills
The ability to prioritise and manage your time
A team player mindset
Strong truck parts knowledge, ideally within a retail environment
Strong Microsoft Office and general computer skills
The ability to participate in a rotating roster to work Saturday shifts and be on call for parts supply.
What’s in it for you?
We offer a solid package of compensation and benefits, plus you will enjoy:
Eligibility to participate in a retail bonus program
Yearly rates increases in line with our Employee Agreement
We care about our people, we are committed to making your workplace safe and facilitate a healthier lifestyle for our employees through flexible working arrangements and work life balance.
Access for you and your family to free, anonymous mental health support through our EAP, Sonder
Countless opportunities to develop and build your career and work globally or cross-functionally.
Opportunity to purchase an extra week of annual leave
Generous parental leave policy including superannuation.
Ready for the next move?
If you want to make a real impact in your career, the transportation business is where you want to be. We look forward to meeting you.
We value your data privacy and therefore do not accept applications via mail.
Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.
Volvo Group has been in Australia since 1972 and has a strong track record of helping our customers succeed in their respective industries. Volvo Group Australia manages the manufacturing, distribution and operation of well-known brands such as Volvo Trucks, Mack Trucks, UD Trucks, Volvo Bus, Volvo Penta, Volvo Construction Equipment and Volvo Financial Services.
This role will work for Volvo Commercial Vehicles (VCV), who are the primary commercial vehicle distribution centre’s for Volvo Trucks and Buses, Mack Trucks and UD Trucks.
What you will do
At VCV Sydney West, you will be responsible for providing an efficient after-sales service by identifying, sourcing and selling truck and bus parts to our valued customers.
Your responsibilities include but are not limited to:
Daily upkeep of retail displays
Highlight current specials for customer visibility
Actively market and sell parts to meet business targets
Develop and maintain customer base, generating new business
Coordinate and implement the supply of Parts and Parts Services
Respond efficiently to customer enquiries, process invoices, and handle returns
Provide prompt and courteous service to customers
Effectively communicate with customers, vendors, and team members
Perform parts warehousing tasks, including sorting and ordering
Raise vendor purchase orders and maintain documentation.
Your future team
Reporting to the Parts Manager, you will work in a team of 12 Parts Interpreter’s and 1 Storeperson. The Parts team pride themselves on running a quality and highly efficient operation, in a supportive team environment. The greater VCV Sydney West Workshop team is made up of Mechanics, Auto-Electricians, Trades Assistants, Apprentices, Service Advisor’s and Costing Clerk’s. Shift times for this role will be 10am – 6pm.
Who are you?
We believe that your behaviours and attributes are just as important as your technical skills, so ideally you will bring:
Excellent customer service and communication skills
The ability to prioritise and manage your time
A team player mindset
Strong truck parts knowledge, ideally within a retail environment
Strong Microsoft Office and general computer skills
The ability to participate in a rotating roster to work Saturday shifts and be on call for parts supply.
What’s in it for you?
We offer a solid package of compensation and benefits, plus you will enjoy:
Eligibility to participate in a retail bonus program
Yearly rates increases in line with our Employee Agreement
We care about our people, we are committed to making your workplace safe and facilitate a healthier lifestyle for our employees through flexible working arrangements and work life balance.
Access for you and your family to free, anonymous mental health support through our EAP, Sonder
Countless opportunities to develop and build your career and work globally or cross-functionally.
Opportunity to purchase an extra week of annual leave
Generous parental leave policy including superannuation.
Ready for the next move?
If you want to make a real impact in your career, the transportation business is where you want to be. We look forward to meeting you.
We value your data privacy and therefore do not accept applications via mail.
Who we are and what we believe in
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.
💡 Quick Summary
Seeking a career-building opportunity? The Parts Interpreter position is now open for candidates interested in the Transportation & Logistics sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Transportation & Logistics is a plus.
