Part|Time Customer Support Executive |Work From Home|

Busibud offers the world’s first AI enabled, fully automated customer service suite. Our automated technology helps you save over 50% on your support costs by letting cyborgs handle support with a high level of accuracy.

The Role

Role

We're a Saas startup and are looking for a motivated and experienced part-time Customer Support Executive to assist our customer service department. Here is what you would require to ace this role:

• We need someone who is very good at written English, since you would primarily be helping with email support and live chat.

• This is a night shift job. So, we would need you to be flexible with the shift hours.

• You would need to be able to coordinate with the rest of the team to make sure all KPIs are being met.If you feel you're the right candidate to help us troubleshoot our customer's problems, please apply right now!

Ideal Profile

• You have at least 1 year experience within a Customer Service or Executive Assistant / Virtual Assistant role, ideally within the Internet industry.

• You have working knowledge of Handling customers, Patience and dealing with people

• You are a strong team player who can manage multiple stakeholders

• You are adaptable and thrive in changing environments

• You pay strong attention to detail and deliver work that is of a high standard

What's on Offer?

• Opportunities for career growth & development

• Flexible working options