Job Description
Qualifications
Minimum 1-year prior experience in a similar position of dealing with the general public
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding
Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision
Ability to endure abundant physical movements in carrying out job duties
Ability to ensure security all persons and property
Ability to remain calm and courteous with demanding/difficult employees and/or situations
Ability to perform job functions to standards under pressure of tense/confrontational situations
Ability to ensure security and confidentiality of guest and employee information
Ability to enforce hotel's standards, policies and procedures with hotel staff
Responsibilities
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations
Maintains complete awareness of hotel facilities and services
Handles deliveries received during non-business hours, following hotel procedures
Monitor surveillance cameras as assigned
Investigate duress alarms and comply with respective procedures
Patrol the property with specified equipment, checking all designated points and document all actions
Ensure all guest room doors are secured; assist guests with room access according to privacy policies
Respond to the scene of guest/employee accident promptly; comply with departmental procedures
Comply with state regulations and with Shaner and Franchise guidelines for handling intoxicated guests
Report to scenes of vehicles accidents/thefts and document specified information
Comply with guest requests for storing and safekeeping of their valuables and follow procedures
Maintain confidentiality of all Security and hotel reports/documents
Provide interdepartmental assistance upon request to ensure optimum service to guests
Provide security service for banquet functions/meeting rooms as assigned
Monitors and patrols assigned areas to provide a safe environment for guests and employees and to minimize opportunities for loss or damage
Acts to deter any agent or element from jeopardizing persons or property in or about the hotel's facilities
Job description
Job Description
• Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations.
• Maintains complete awareness of hotel facilities and services.
• Handles deliveries received during non-business hours, following hotel procedures.
• Monitor surveillance cameras as assigned.
• Investigate duress alarms and comply with respective procedures.
• Patrol the property with specified equipment, checking all designated points and document all actions.
• Ensure all guest room doors are secured; assist guests with room access according to privacy policies.
• Respond to the scene of guest/employee accident promptly; comply with departmental procedures.
• Comply with state regulations and with Shaner and Franchise guidelines for handling intoxicated guests.
• Report to scenes of vehicles accidents/thefts and document specified information.
• Comply with guest requests for storing and safekeeping of their valuables and follow procedures.
• Maintain confidentiality of all Security and hotel reports/documents.
• Provide interdepartmental assistance upon request to ensure optimum service to guests.
• Provide security service for banquet functions/meeting rooms as assigned.
Responsibilities
Monitors and patrols assigned areas to provide a safe environment for guests and employees and to minimize opportunities for loss or damage. Acts to deter any agent or element from jeopardizing persons or property in or about the hotel's facilities.
Qualifications
• High school graduate or equivalent; college degree or vocational training a plus.
• Minimum 1-year prior experience in a similar position of dealing with the general public.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Bilingual English/Spanish a plus.
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
• Ability to endure abundant physical movements in carrying out job duties.
• Ability to ensure security all persons and property.
• Ability to remain calm and courteous with demanding/difficult employees and/or situations.
• Ability to perform job functions to standards under pressure of tense/confrontational situations.
• Ability to ensure security and confidentiality of guest and employee information.
• Ability to enforce hotel's standards, policies and procedures with hotel staff.
About Us
Shaner Hotel Group
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!
About the Team
Shaner Hotel Group has an amazing opportunity at our 208-room, full-service Hilton Aventura Hotel. The Hilton Aventura is a stunning property, that magnifies the beauty of women, diversity, and culture. This 4-star hotel has so much to offer, for our guests and associates alike. The Hilton Aventura is home to the incredible Gala Restaurant, Muse Bar, revolving art exhibition and elegant banquet space. Whether you are just starting out in your hospitality career or have multiple years of experience, the Hilton Aventura is the perfect opportunity for growth and development.
Minimum 1-year prior experience in a similar position of dealing with the general public
Ability to satisfactorily communicate with guests, management, and co-workers to their understanding
Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision
Ability to endure abundant physical movements in carrying out job duties
Ability to ensure security all persons and property
Ability to remain calm and courteous with demanding/difficult employees and/or situations
Ability to perform job functions to standards under pressure of tense/confrontational situations
Ability to ensure security and confidentiality of guest and employee information
Ability to enforce hotel's standards, policies and procedures with hotel staff
Responsibilities
Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations
Maintains complete awareness of hotel facilities and services
Handles deliveries received during non-business hours, following hotel procedures
Monitor surveillance cameras as assigned
Investigate duress alarms and comply with respective procedures
Patrol the property with specified equipment, checking all designated points and document all actions
Ensure all guest room doors are secured; assist guests with room access according to privacy policies
Respond to the scene of guest/employee accident promptly; comply with departmental procedures
Comply with state regulations and with Shaner and Franchise guidelines for handling intoxicated guests
Report to scenes of vehicles accidents/thefts and document specified information
Comply with guest requests for storing and safekeeping of their valuables and follow procedures
Maintain confidentiality of all Security and hotel reports/documents
Provide interdepartmental assistance upon request to ensure optimum service to guests
Provide security service for banquet functions/meeting rooms as assigned
Monitors and patrols assigned areas to provide a safe environment for guests and employees and to minimize opportunities for loss or damage
Acts to deter any agent or element from jeopardizing persons or property in or about the hotel's facilities
Job description
Job Description
• Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company's business operations.
• Maintains complete awareness of hotel facilities and services.
• Handles deliveries received during non-business hours, following hotel procedures.
• Monitor surveillance cameras as assigned.
• Investigate duress alarms and comply with respective procedures.
• Patrol the property with specified equipment, checking all designated points and document all actions.
• Ensure all guest room doors are secured; assist guests with room access according to privacy policies.
• Respond to the scene of guest/employee accident promptly; comply with departmental procedures.
• Comply with state regulations and with Shaner and Franchise guidelines for handling intoxicated guests.
• Report to scenes of vehicles accidents/thefts and document specified information.
• Comply with guest requests for storing and safekeeping of their valuables and follow procedures.
• Maintain confidentiality of all Security and hotel reports/documents.
• Provide interdepartmental assistance upon request to ensure optimum service to guests.
• Provide security service for banquet functions/meeting rooms as assigned.
Responsibilities
Monitors and patrols assigned areas to provide a safe environment for guests and employees and to minimize opportunities for loss or damage. Acts to deter any agent or element from jeopardizing persons or property in or about the hotel's facilities.
Qualifications
• High school graduate or equivalent; college degree or vocational training a plus.
• Minimum 1-year prior experience in a similar position of dealing with the general public.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Bilingual English/Spanish a plus.
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
• Ability to endure abundant physical movements in carrying out job duties.
• Ability to ensure security all persons and property.
• Ability to remain calm and courteous with demanding/difficult employees and/or situations.
• Ability to perform job functions to standards under pressure of tense/confrontational situations.
• Ability to ensure security and confidentiality of guest and employee information.
• Ability to enforce hotel's standards, policies and procedures with hotel staff.
About Us
Shaner Hotel Group
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!
About the Team
Shaner Hotel Group has an amazing opportunity at our 208-room, full-service Hilton Aventura Hotel. The Hilton Aventura is a stunning property, that magnifies the beauty of women, diversity, and culture. This 4-star hotel has so much to offer, for our guests and associates alike. The Hilton Aventura is home to the incredible Gala Restaurant, Muse Bar, revolving art exhibition and elegant banquet space. Whether you are just starting out in your hospitality career or have multiple years of experience, the Hilton Aventura is the perfect opportunity for growth and development.
💡 Quick Summary
Seeking a career-building opportunity? The Part|Time Overnight Security Guard position is now open for candidates interested in the Hotel Jobs sector. This role in Miami offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hotel Jobs is a plus.