Job Description
Full-time, Weekends, Day shift
Dunwoody, GA
Profile insights
Find out how your skills align with the job description
Skills
Do you have experience in Electronic health records (EHR) management?
Education
Do you have a High school diploma or GED?
Full job description
Piedmont Urgent Care - Deliver Exceptional Patient Care with Purpose
Are you a friendly, detail-oriented professional who thrives in a fast-paced environment? Join Piedmont Urgent Care as a Patient Service Representative (PSR) and be the first point of contact in providing a welcoming and efficient patient experience. Your role is essential in ensuring seamless front-office operations while making a meaningful impact on those we serve.
As a Patient Service Representative, you will create a positive experience for every patient by managing front-office operations, assisting with administrative tasks, and supporting the overall clinic workflow. This role is ideal for someone who enjoys customer service, problem-solving, and working in a team-oriented healthcare setting.
Why You'll Love Working Here:
LIFE-Work Balance & Flexible Schedule: Full-time (3-day/12-hour shifts, 8 AM - 8 PM) – No overnight shifts, so you can prioritize both your career and personal life!
Competitive Pay & Benefits: Medical, Dental, Vision, Prescription, Pet Insurance & more
Paid Time Off & Holidays: Recharge and take care of yourself
401K with Company Match: Plan for your future
Wellness Support: Employee Assistance Program (EAP) & Wellness Initiatives
Professional Growth: Leadership opportunities & professional development
Key Responsibilities:
Warm Welcome: Greet and assist all patients and visitors with a positive attitude, ensuring they feel comfortable and valued.
Patient and Business Documentation: Maintain confidentiality while collecting and organizing important patient and business documents.
Insurance Verification: Analyze health insurance benefits, verify eligibility, and provide patients with relevant payment policies and billing/collection information.
Financial Responsibility: Determine and collect each patient’s financial responsibility, ensuring transparency and clarity about costs.
Collaborative Support: Assist the practice manager, providers, and other staff members as needed to ensure smooth daily operations.
Compliance: Understand and enforce healthcare regulatory requirements such as HIPAA and OSHA standards, ensuring all documentation and processes are handled according to guidelines.
and patient result trackers.
Travel Requirement: Support staffing and operational needs by traveling to other Piedmont Urgent Care locations as required.
Required Qualifications:
Education: High school diploma or equivalent, Medical Administrative Assistant certificate a plus
Experience: 1+ year of experience in a medical office or healthcare setting preferred
Skills: Strong communication, attention to detail, and ability to multitask in a busy environment
Technical Skills: Experience using Electronic Medical Records (EMR) software, EPIC preferred
Flexibility: Ability to work 12-hour shifts, including some weekends and holidays
Team Player: A proactive, friendly, and patient-focused approach to service
At Piedmont Urgent Care, we believe in kindness, excellence, empowerment, resilience, and proactive service. If you’re looking for a career where your contributions truly matter, apply today and be part of something bigger!
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If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
©2026 Indeed
Your Privacy Choices
Accessibility at
Dunwoody, GA
Profile insights
Find out how your skills align with the job description
Skills
Do you have experience in Electronic health records (EHR) management?
Education
Do you have a High school diploma or GED?
Full job description
Piedmont Urgent Care - Deliver Exceptional Patient Care with Purpose
Are you a friendly, detail-oriented professional who thrives in a fast-paced environment? Join Piedmont Urgent Care as a Patient Service Representative (PSR) and be the first point of contact in providing a welcoming and efficient patient experience. Your role is essential in ensuring seamless front-office operations while making a meaningful impact on those we serve.
As a Patient Service Representative, you will create a positive experience for every patient by managing front-office operations, assisting with administrative tasks, and supporting the overall clinic workflow. This role is ideal for someone who enjoys customer service, problem-solving, and working in a team-oriented healthcare setting.
Why You'll Love Working Here:
LIFE-Work Balance & Flexible Schedule: Full-time (3-day/12-hour shifts, 8 AM - 8 PM) – No overnight shifts, so you can prioritize both your career and personal life!
Competitive Pay & Benefits: Medical, Dental, Vision, Prescription, Pet Insurance & more
Paid Time Off & Holidays: Recharge and take care of yourself
401K with Company Match: Plan for your future
Wellness Support: Employee Assistance Program (EAP) & Wellness Initiatives
Professional Growth: Leadership opportunities & professional development
Key Responsibilities:
Warm Welcome: Greet and assist all patients and visitors with a positive attitude, ensuring they feel comfortable and valued.
Patient and Business Documentation: Maintain confidentiality while collecting and organizing important patient and business documents.
Insurance Verification: Analyze health insurance benefits, verify eligibility, and provide patients with relevant payment policies and billing/collection information.
Financial Responsibility: Determine and collect each patient’s financial responsibility, ensuring transparency and clarity about costs.
Collaborative Support: Assist the practice manager, providers, and other staff members as needed to ensure smooth daily operations.
Compliance: Understand and enforce healthcare regulatory requirements such as HIPAA and OSHA standards, ensuring all documentation and processes are handled according to guidelines.
and patient result trackers.
Travel Requirement: Support staffing and operational needs by traveling to other Piedmont Urgent Care locations as required.
Required Qualifications:
Education: High school diploma or equivalent, Medical Administrative Assistant certificate a plus
Experience: 1+ year of experience in a medical office or healthcare setting preferred
Skills: Strong communication, attention to detail, and ability to multitask in a busy environment
Technical Skills: Experience using Electronic Medical Records (EMR) software, EPIC preferred
Flexibility: Ability to work 12-hour shifts, including some weekends and holidays
Team Player: A proactive, friendly, and patient-focused approach to service
At Piedmont Urgent Care, we believe in kindness, excellence, empowerment, resilience, and proactive service. If you’re looking for a career where your contributions truly matter, apply today and be part of something bigger!
Explore other jobs
Discover opportunities beyond Piedmont Urgent Care by Wellstreet
Pediatric Medical Assistant/Front Desk Associate
Often responds within 3 days
Lighthouse Pediatrics
Atlanta, GA 30305
$19 - $24
an hour
Medical Records Specialist
New
Pathfinders Inc
Atlanta, GA 30358
$20 - $21
an hour
Medical Assistant
New
MedLife Primary and Urgent care
Buford, GA 30519
$15 - $20
an hour
If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.
©2026 Indeed
Your Privacy Choices
Accessibility at
💡 Quick Summary
Seeking a career-building opportunity? The Patient Services Representative (Medical Receptionist) position is now open for candidates interested in the Receptionist & Front office Jobs sector. This role in Atlanta offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Receptionist & Front office Jobs is a plus.
