Patient Transfer Officer

Company Description

Ko wai mātou - About us:

Hato Hone St John has been serving New Zealanders and working to save lives since 1885. As well as providing Ambulance Services, our programmes and team of over 11,000 staff and volunteers are helping to build strong, resilient communities across the motu; supporting everyone in Aotearoa to live healthier, happier and longer lives.


Job Description

He aha te tūranga - About the role:

Play a vital role in ensuring a safe, comfortable, and reliable transport service for Te Whatu Ora Health NZ, private hospitals, and other customers. The Patient Transfer Service workload includes planned and urgent transfers for hospitals and transport for residential care, palliative care, bariatric and air ambulance patients. Hato Hone St John provides services to Te Whatu Ora Health NZ and is the largest provider of patient transfer services in New Zealand.

This is a casual position based in Hastings or Napier, casual employees are engaged on an "as and when required basis" with no expectation of guaranteed hours of work per week.

You’ll embark on a 3-week full time, paid Accelerated Learning Program in Cambridge, Waikato (accommodation provided), returning home each weekend. The program involves daytime learning and evening study. This unique opportunity is designed to set you up for long-term success, building strong foundations and professional networks from day one.

The course will run from Monday 3rd November to Thursday 20th November 2025.


Qualifications

Ko wai koe - About you:

To be successful in this role, you will have:

A full class '1' NZ drivers license, held for a minimum of 12 months with an excellent driving record
First Responder qualification - we will train you up if you are new to Hato Hone St John
Confident operating large vehicles and operating under lights and sirens when required
Good level of physical fitness
Resilient and able to work with autonomy
Excellent interpersonal skills with a strong customer focus
A genuine commitment to the well-being and care of others
The ability to work under pressure
Current First Aid Level 2 Certificate desirable but not essential

Additional Information

Me pēhea te tuku tono - How to apply

Click “I’m interested” before application close on Sunday 10th August 2025.

For further information please contact Nik Canoville, Recruitment Advisor on 027 212 9994 for a confidential discussion or email nikki.canoville@stjohn.org.nz

At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we’re committed to creating a workplace where everyone belongs.

E pōhiritia nei e mātou, te whānau o Hato Hone St John, ngā rereketanga o ia tāngata ki te haramai. E āwhinatia e mātou i ngā whakaaro rereke, kia mahi pai i roto i ngā hāpori katoa. Ko ta mātou nei haepapa, kia hangaia tātahi āhuru mōwai mā tātou, kia mahi haumaru ai.

If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process.

Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero.

New Zealand
Hawke's Bay
Hastings Show on map Get directions