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Payment Lifecycle Manager

Bank Jobs
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Payment Lifecycle Manager

Bank Jobs
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Description

Short Job Description

Come join the team that is driving Corporate & Investment Banking - Custody Cash Operations for one most innovative banks in the world.

The Corporate Investment Banking Custody Cash Operations - Payment Lifecycle – Associate I , is a part of our broader Security Services Custody Client Operations team which is responsible for end to end operational service to our custody clients to ensure timely processing and proactive resolution of outstanding exceptions by being a single point of contact with subject matter expertise.

Job Description

As a Custody Cash Operations, Payment Lifecycle – Associate I , you will be responsible for ensuring all aspects of operations for our clients are completed, transactions are processed timely, exceptions are resolved proactively and you are part of being a single point of contact with subject matter knowledge and expertise.

Our Custody Middle Office Operations teams cover Trade Instruction Capture, Settlements; Swift Fail Management, Cash Instruction Capture, Financial Projections, Overdrafts, Asset Servicing Instruction Capture, Dividends, Foreign Exchange, Collateral, Derivatives Lifecycle Management and Bank Loans.

Job Responsibilities
• Execution of daily business as usual (BAU) tasks/activities which includes processing and verification of Cash wires in the most efficient and highly control framework oriented environment.
• Scrutinize, review, analyze and publish data daily/weekly from multiple reporting tools and continually reassess the operational risk taking into account changing business key deliverables, product implementations, legal and regulatory requirements, operating procedures, restructuring staff and the impact of changing technology.
• Collaborate, conduct and attend internal calls with Product, Network, technology and Client service teams to add value and enhance client satisfaction.
• Understanding Audit requirements and play a key role in audit reviews, internal Quality Analysis/Quality Control checks partnering with internal controls teams and external auditors.
• Ensure timely review, certification and re-certification of Cash function procedures, Operating Service Agreements and Business Resiliency plans.
• Manage and complete performance appraisals for direct reports and being a guide in career development by setting goals and objectives for Team Leaders and Operations Analysts.
• Creating strategic back up plans in sync with the roles and requirements of the business and execute cross-trainings to ensure "knowledge-transfer" amongst all teams.
• Knowledge of custody & fund services, markets or prime brokerage operational experience.
• Being flexible to manage tight deadlines, remain organized and balance priorities.
• Strong analytical and problem solving skills, take initiative to drive change & controls.
• Support a changing business landscape with understanding of program/project risk.
• Excellent verbal and written communication skills, proficiency in MS excel and ability to clearly storyboard using MS PowerPoint.
• Be proactive to ensure "Best in Class" results for all clients.
• Bachelor's Degree or equivalent.
• CA / MBA (Finance) / CFA
• Strong financial markets product knowledge and understanding of the transaction lifecycle
• Working knowledge and experience on Xceptor, Tableau and Alteryx.
• Prior experience managing staff; be a self-starter with an ability to learn and transfer knowledge

Attributes

Company Name: JPMorgan Chase & Co.

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