Payment Processing (ACH) Specialist

Job details

Here’s how the job details align with your profile.

Job type

Full-time

Shift and schedule

Overtime

Full job description

This role will report directly to the ACH Manager and is responsible for customer transaction processing. This position’s hour will be for the closing shift with some holiday coverage necessary. This is a great opportunity for candidates with some retail banking experience with a growing team here at Oracle. Local candidates only. There will be NO telecommuting.

Career Level - IC1

Responsibilities

Process daily ACH and EFT transactions on behalf of customers of the company

Maintain detailed records of transactions processed

Participate in the ongoing development of an automated system for transaction processing

Work in collaboration with other departments to resolve customer payment, reconciliation and technical issues

Prepare and maintain proper procedural documentation for operating and compliance purposes

Accept other duties as assigned

Desired Experience/Qualifications

Bachelor’s degree preferred, but not required.

1 – 2 years of experience

Understanding of ACH and ACH processing preferred, but not required

1 to 2 years of cash handling and previous banking experience

Works well in a fast paced, team-oriented environment

Extremely comfortable working with computers and a variety of applications

Flexible and adaptable attitude toward work schedule (some holiday coverage required)

Personal Traits:

Dependability is a must. May require some overtime in order to make sure the customer’s needs are met.

Exceptional listening and communication skills - detailed, organized and process-oriented.

Flexibility – must be able to multi-task, efficiently switch gears, and prioritize. Should be able to work well independently as well as in a team-oriented environment.

Takes ownership - able to learn quickly, maintain a high standard of service and quality control, be able to problem solve and deal with conflicts as they arise while maintaining a high degree of professionalism.

Goal-oriented - able to provide a sense of direction and persevere to achieve positive results, must be dedicated and have the ‘willing to get the job done” attitude

High attention to detail is necessary. Our team processes large volumes of transactions on a daily basis. This person much be able to spot errors and pay close attention to the procedures outlined.

#LI-VC7