Job description
Job Reference #
300688BR

Job Type
Full Time

Your role
Are you curious, proactive and striving to bring positive impact to clients?

We’re looking for a Payments & Client Service Specialist to:
• manage the input and release of payments for the WM UK & Jersey business
• cross-check that the instruction has been given in line with current and valid indemnities for the client including the verification of authorised signatures and maintaining that only authorised clients, powers of attorney or third party mandate holders give instructions
• perform call backs on payments that fall within the relevant thresholds
• liaise with key internal service providers and stakeholders (including Client Advisors, Client Account Managers, Desk & Segment Heads) within the bank to ensure the timely execution/ resolution of CPT related queries and obtaining the appropriate exemptions, waivers and approvals
• drive improvements to the overall client experience by working with other areas of the bank to ensure a seamless service
• ensure all risk management controls are adhered to in order to identify and mitigate any potential risk and appropriate management information (MI) is produced

Your team
The Centralised Payment Team sits in the business aligned Front Support Organisation and owns the payment lifecycle for WM UK & Jersey clients.

Your expertise
• industry experience with knowledge of key banking and operational procedures including payments
• experience in client services with particular exposure to speaking with clients
• detail-oriented individual who works in an accurate and time effective manner, paying attention to cut off times and deadlines
• ability to multi-task and prioritise within a busy and fast paced, dynamic working environment
• strong understanding of financial crime/ fraud
• confidence to build strong professional relationships with other teams within the bank

About Us
UBS is the world’s largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors..

We have a presence in all major financial centers in more than 50 countries.

How We Hire

We may request you to complete one or more assessments during the application process. Learn more

Join us
At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.

From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #teamUBS and make an impact?

Disclaimer / Policy Statements
UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.