Job Description
Senior Premier Banker Woodside Plaza
WELLS FARGO BANK • East Los Angeles, CA, United States • via ZipRecruiter
20 hours ago
Full–time
No Degree Mentioned
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Job highlights
Identified by Google from the original job post
Qualifications
As such, this position requires compliance with the SAFE. Mortgage Licensing Act of 2008 and all related regulations
Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results
Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below
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Benefits
It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being
You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow
Reflected is the base pay range offered for this position
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Responsibilities
Employees who are not fully licensed at the time of hire will participate in the Branch Banking Licensed Banker licensing program as a Senior Branch Premier Banker LP (SAFE)
Proactively acquire new affluent consumer and small business customers, and deepen existing relationships, through outreach and pre-planned appointments
Review and analyze moderately complex customer concerns for possible resolution though discretionary application of applicable resolution protocols
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Job description
Why Wells Fargo:
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life ...
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City National Bank
Payments Claim Specialist
City National Bank • Los Angeles, CA, United States • via Indeed
8 hours ago
$22.27–$33.43 an hour
Full–time
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Job highlights
Identified by Google from the original job post
Qualifications
Comfortable in a metrics driven environment that requires the ability to prioritize and multitask
Requires knowledge of bank procedures and/or regulatory requirements to process transactions, such as claim provisional credits and/or debits to client accounts as needed
Bachelor's Degree or equivalent
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Benefits
Starting base salary: $22.27 - $33.43 per hour
Exact compensation may vary based on skills, experience, and location
This job is eligible for bonus and/or commissions
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Responsibilities
The Payment Claims Specialist is responsible for the investigation and processing of payment fraud claims and disputes with precision and quality
They must be confident when interacting directly with colleagues and clients via phone, letter or email to discuss claim decisions, obtain additional details or follow-up on existing claims within the regulatory defined guidelines, as well as, the banks policies and procedures
The incumbent will also be accountable for ensuring provisional and final credits are processed timely and accurately
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Job description
Overview:
PAYMENTS CLAIM SPECIALIST
WHAT IS THE OPPORTUNITY?
The Payment Claims Specialist is responsible for the investigation and processing of payment fraud claims and disputes with precision and quality. They must be confident when interacting directly with colleagues and clients via phone, letter or email to discuss claim decisions, obtain additional details or follow-up on existing claims within the regulatory defined guidelines, as well as, the banks policies and procedures. The incumbent will also be accountable for ensuring provisional and final credits are processed timely and accurately. In addition to other fraud department functions as assigned by management, which may include but are not limited to, reporting, quality reviews, identification of miss/near miss opportunities etc. A successful Payment Claim Specialist will be able to navigate multiple technologies while fulfilling business needs, providing a premiere client experience and has an in-depth knowledge of the various payment methods.
WHAT WILL YOU DO?
• Demonstrate resiliency and adaptability in a fast-paced environment
• Take ownership of each client interaction while treating them with respect and responding with empathy
• Approach problems logically and with good judgment to ensure the appropriate customer outcome
• Demonstrate personal excellence including punctuality, integrity, and accountability
• Comfortable in a metrics driven environment that requires the ability to prioritize and multitask
• Think critically and exercise independent judgement
• Requires knowledge of bank procedures and/or regulatory requirements to process transactions, such as claim provisional credits and/or debits to client accounts as needed
• Process tickets for chargeback credits, representment debits and pre-arb credits to the appropriate General Ledgers.
• Process and review various reports to track progress of the claims or perform necessary steps of actions as needed.
• Perform quality checks of claims for accuracy and feedback for the claim intake team.Performs additional duties as assigned.
WHAT DO YOU NEED TO SUCCEED?
Required Qualifications*
• Bachelor's Degree or equivalent
• Minimum 2 year of general office, back office banking or accounting experience required
• Advanced computer experience required (e.g. MS Word, Outlook and Excel)
Additional Qualifications
• Bachelor’s Degree preferred
• Must work well in a team environment, as well as independently
• Must have a strong and positive work ethic and follow CNB core values
• Must be flexible and adapt quickly to change
• Ability to multi-tasks and meet specific performance goals
• Advanced Knowledge of PC functions in a Windows based environment
• Proficient in Excel and Word
• Effective written and oral communication skills to interact effectively with all levels of bank personnel and clients.
💡 Quick Summary
Seeking a career-building opportunity? The Payments Claim Specialist position is now open for candidates interested in the Bank Jobs sector. This role in Los Angeles offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
