Job Description
Here’s how the job qualifications align with your profile.
Skills
Organizational skills
(Required)
Data entry
(Required)
Clerical experience
(Required)
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Languages
Bilingual
Are you bilingual?
Full job description
Job Summary
We are seeking an energetic and detail-oriented PBX (Private Branch Exchange) Operator to join our dynamic team. In this vital role, you will serve as the first point of contact for incoming calls, efficiently managing multi-line phone systems to ensure seamless communication across departments and with external contacts. Your friendly demeanor, excellent communication skills, and ability to handle multiple tasks with professionalism will help foster a positive environment and support operational efficiency. This paid position offers an exciting opportunity to develop your administrative and customer service skills in a fast-paced setting.
Duties
Operate and manage multi-line phone systems to answer, direct, and screen incoming calls promptly and courteously
Maintain accurate data entry records for call logs, messages, and other administrative documentation
Greet visitors at the front desk with professionalism and provide assistance or direct them appropriately
Dispatch messages or requests to relevant departments or personnel efficiently and accurately
Ensure proper phone etiquette is maintained at all times, reflecting a positive company image
Support clerical tasks such as filing, photocopying, and updating contact lists as needed
Assist with administrative duties related to front desk operations and internal communication flow
Requirements
Proven clerical experience or previous front desk/administrative roles demonstrating strong organizational skills
Excellent communication skills in multiple languages; bilingual abilities are highly preferred
Proficiency with multi-line phone systems and data entry software
Strong typing skills with high accuracy and attention to detail
Knowledge of phone etiquette standards and customer service best practices
Ability to handle high call volumes while maintaining professionalism under pressure
Prior experience in dispatching or related administrative functions is a plus
Join us in delivering exceptional communication support that keeps our operations running smoothly! We value proactive, friendly professionals who thrive in lively environments and are eager to contribute their skills. This role is paid, rewarding your dedication with valuable experience in a supportive team setting.
Pay: $17.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Family leave
Flexible spending account
Free parking
Health insurance
Life insurance
On-the-job training
Paid time off
Pet insurance
Tuition reimbursement
Vision insurance
Work Location: In person
Often responds within 11 days
💡 Quick Summary
Seeking a career-building opportunity? The PBX Operator position is now open for candidates interested in the Operator & Technician Jobs sector. This role in Atlanta offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operator & Technician Jobs is a plus.