yourtown is a trusted provider of services for young people, with a focus on mental health and wellbeing, long-term unemployment, prevention of youth suicide, child protection, as well as support for those experiencing domestic and family violence.

Powered by yourtown, Kids Helpline is here for children and young people whenever they need us, anytime for any reason 24/7, through tailored mental health counselling services in line with their changing preferences for help-seeking.

Realise your potential at yourtown.

your opportunity

Based at our corporate head office in Milton and working with the People and Culture team, this role has responsibility for the delivery of people related information and tasks, ensuring efficient handling of inquiries and requests related to a range of HR functions including talent, training and development, partnering and advisory, payroll and workplace relations.

Your role will include:

• provide initial support for common and straightforward HR related queries and tasks
• assist team members with self-service tools and resources
• centralised inbox management
• assist with recruitment processes including candidate communication, scheduling interviews and coordinating compliance checks
• support P&C Business Partners and Advisors in managing employee relations and policy guidance
• assist with the coordination of training programs and track participation in the Learning Management System
• address basic payroll queries and assist with payroll processing as required
• support the formalisation and documentation of changes in employee terms and conditions, including preparing and distributing change letters and other documents
• assist in the preparation and execution of new employee contracts

what we are looking for

You will have a strong customer service orientation, providing friendly and professional support to a wide range of internal and external stakeholders. You will be a natural collaborator, who enjoys working together to achieve goals.

You will bring:
• passion, commitment and belief in young people
• minimum of 2 years’ experience in a HR support or coordination role
• strong organisational and time management skills
• proficiency in MS Office suite and experience working with HR software
• ability to assess and resolve basic HR issues independently
• excellent communication and interpersonal skills
• high level of attention to detail
• demonstrated ability to maintain confidentiality
• approachable, energetic, and positive attitude

your benefits

When you join yourtown you will be welcomed into a safe, inclusive, and diverse community and an established and reputable national organisation. We are a resilient, resourceful, and dedicated team who strive to make a difference and not accept the status quo.

Your employment experience will include:

• salary sacrifice options to increase your take home pay
• ability to negotiate flexible work hours and work arrangements
• opportunities for internal and external professional development
• free access to LinkedIn Learning including over 16,000 learning modules
• a genuine focus on employee health and wellbeing
• yourWellness program includes free access to Calm & Centr Apps
• access to free and confidential counselling sessions for you and members of your immediate family
• access to discounted private health insurance, banking and finance, insurance, and superannuation through our partner organisations
• an environment that genuinely values diversity and cultural capability and is an equal opportunity employer