Job Description
Performance Management Analyst
NYC HOUSING AUTHORITY
Posted On: 01/06/2026
Full-Time
Location
MANHATTAN
No Exam Required
Department
Ofc Of SVP For Perf Mgt & Anly
Salary Range:
$75,000.00 – $160,000.00
Save
Job Description
Join us – Performance Management & Analytics (PMA) is recruiting for a Performance Management Analyst.
About us – NYCHA is the largest public housing authority in North America, providing affordable housing to roughly 1 in 16 New Yorkers. Within NYCHA, Performance Management & Analytics (PMA) provides best-in-class business analytic support to help Executive Staff and Departments successfully execute long-term strategic goals and achieve day-to-day operational effectiveness and efficiency. In addition to serving as the primary reporting and analytics unit within NYCHA, our department also ensures compliance with reporting for HUD and New York City, and promotes a data driven culture that improves decision making at all levels of the Authority.
Using Microsoft Power BI and other analytic tools, our department seeks to continually refine performance management processes to drive improvements in NYCHA’s day-to-day property management. This Performance Management Analyst role is on a small but productive team that focuses on Key Performance Indicators (KPIs) and performance tracking. Our team works closely with other PMA staff, who provide support around a wide variety of NYCHA’s data reporting & analytics, including policy impact forecasting, geospatial analytics, compliance reporting, and research and evaluation projects.
As NYCHA pursues innovative ways to provide building and apartment upgrades that our residents deserve, our team aims to provide innovative data analytic support. At PMA, our data solutions and insights help NYCHA operate as an efficient effective affordable housing landlord, improving our organization as well as the quality of life for our residents.
About this role – Under the direction of the Performance Management Senior Manager, with wide latitude for the exercise of judgment and initiative, the Performance Management Analyst will conduct data analyses and assist in the preparation of reports and charts for the NYCHA Statistics, Trends, and Tracking (STAT) meetings. Through this monthly meeting series, our team provides senior leadership and property management staff with insights and context to enable truly data-driven performance management. Our team creates business intelligence (BI) models to equip NYCHA staff with powerful and interactive tools for driving performance toward specific KPIs on a day-to-day basis. The work of the Performance Management Analyst will center around evaluating large data sets and providing thoughtful analyses on new and existing KPIs, and the development and refinement of Power BI data models. In particular, the Performance Management Analyst will develop and maintain data pipelines for connecting new and existing NYCHA databases into our BI platforms. You will work with business units and other stakeholders to incorporate additional data metrics into our reporting, performing keen investigations to understand data sets and ensure accurate reporting.
Additionally, the Performance Management Analyst will respond to various requests for evaluating specific research questions around a variety of performance areas such as repair work completion, resident demographics, and apartment occupancy. This work will include designing investigations, conducting analyses, and interpreting and presenting results. Given that thoughtfulness and attention to detail are required for the development of KPIs and effective data analyses, you work will be done deliberately and in close coordination with teammates to ensure that data are accurate and informative. As PMA has established itself as a trusted source of analytic support and data solutions across NYCHA units, you will also assist department leadership with special projects or field investigations as needed.
As public sector employees, NYCHA provides us with a large and dynamic work environment through data analyses and cooperative efforts involving the Authority’s many departments, you will have continuous opportunities to learn and grow.
IT PROJECT SPECIALIST - 95710
Minimum Qualifications
1. A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or
2. An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or
3. A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or
4. Education and/or experience which is equivalent to "1", "2", or "3" above.
Preferred Skills
PREFERRED SKILLS 1. proficiency with BI software (preferably Microsoft Power BI) and SQL or other software tools for big data and statistical analyses (e.g. R, Python, SAS, etc.) 2. the ability to work independently and in a team environment to compile datasets, design & conduct data analyses, provide written interpretations of statistical analyses and to present findings in written reports and oral presentations 3. data management skills including cleaning, aggregating, and matching large data sets for research and reporting 4. experience developing analytic plans and conducting statistical analyses 5. the ability to work under stringent deadlines, manage multiple assignments, and handle sensitive information 6. excellent verbal and written communication skills, including the ability to interface well with senior Authority management and external partners 7. attention to detail in the presentation of reports, data visualizations, and data sets for distribution 8. proficiency in Microsoft Office Excel, Outlook, PowerPoint, and Word.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City Residency is not required for this position
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, ****** orientation, veteran status, gender identity, or pregnancy.
Save
Job ID
761508
Posted until
01/18/2026
Title code
95710
Civil service title
IT PROJECT SPECIALIST
Title classification
Non-Competitive-5
Business title
Performance Management Analyst
Experience Level:
Experienced (Non-Manager)
Job level
00
Number of positions
1
Work location
SVP For Performance Mgt & Anly
Category:
Policy, Research & Analysis
Performance Management Analyst
NYC HOUSING AUTHORITY
Posted On: 01/06/2026
Full-Time
Location
MANHATTAN
No Exam Required
Department
Ofc Of SVP For Perf Mgt & Anly
Salary Range:
$75,000.00 – $160,000.00
Save
Job Description
Join us – Performance Management & Analytics (PMA) is recruiting for a Performance Management Analyst.
About us – NYCHA is the largest public housing authority in North America, providing affordable housing to roughly 1 in 16 New Yorkers. Within NYCHA, Performance Management & Analytics (PMA) provides best-in-class business analytic support to help Executive Staff and Departments successfully execute long-term strategic goals and achieve day-to-day operational effectiveness and efficiency. In addition to serving as the primary reporting and analytics unit within NYCHA, our department also ensures compliance with reporting for HUD and New York City, and promotes a data driven culture that improves decision making at all levels of the Authority.
Using Microsoft Power BI and other analytic tools, our department seeks to continually refine performance management processes to drive improvements in NYCHA’s day-to-day property management. This Performance Management Analyst role is on a small but productive team that focuses on Key Performance Indicators (KPIs) and performance tracking. Our team works closely with other PMA staff, who provide support around a wide variety of NYCHA’s data reporting & analytics, including policy impact forecasting, geospatial analytics, compliance reporting, and research and evaluation projects.
As NYCHA pursues innovative ways to provide building and apartment upgrades that our residents deserve, our team aims to provide innovative data analytic support. At PMA, our data solutions and insights help NYCHA operate as an efficient effective affordable housing landlord, improving our organization as well as the quality of life for our residents.
About this role – Under the direction of the Performance Management Senior Manager, with wide latitude for the exercise of judgment and initiative, the Performance Management Analyst will conduct data analyses and assist in the preparation of reports and charts for the NYCHA Statistics, Trends, and Tracking (STAT) meetings. Through this monthly meeting series, our team provides senior leadership and property management staff with insights and context to enable truly data-driven performance management. Our team creates business intelligence (BI) models to equip NYCHA staff with powerful and interactive tools for driving performance toward specific KPIs on a day-to-day basis. The work of the Performance Management Analyst will center around evaluating large data sets and providing thoughtful analyses on new and existing KPIs, and the development and refinement of Power BI data models. In particular, the Performance Management Analyst will develop and maintain data pipelines for connecting new and existing NYCHA databases into our BI platforms. You will work with business units and other stakeholders to incorporate additional data metrics into our reporting, performing keen investigations to understand data sets and ensure accurate reporting.
Additionally, the Performance Management Analyst will respond to various requests for evaluating specific research questions around a variety of performance areas such as repair work completion, resident demographics, and apartment occupancy. This work will include designing investigations, conducting analyses, and interpreting and presenting results. Given that thoughtfulness and attention to detail are required for the development of KPIs and effective data analyses, you work will be done deliberately and in close coordination with teammates to ensure that data are accurate and informative. As PMA has established itself as a trusted source of analytic support and data solutions across NYCHA units, you will also assist department leadership with special projects or field investigations as needed.
As public sector employees, NYCHA provides us with a large and dynamic work environment through data analyses and cooperative efforts involving the Authority’s many departments, you will have continuous opportunities to learn and grow.
IT PROJECT SPECIALIST - 95710
Minimum Qualifications
1. A baccalaureate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and four years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or
2. An associate degree from an accredited college in computer science, engineering, human computer interaction, interactive media, digital and graphics design, data visualization, communication or a related field, and six years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or
3. A baccalaureate degree from an accredited college, and eight years of satisfactory full-time experience related to the area(s) required by the particular position and a specialization in a relevant technology, process, methodology and/or domain; or
4. Education and/or experience which is equivalent to "1", "2", or "3" above.
Preferred Skills
PREFERRED SKILLS 1. proficiency with BI software (preferably Microsoft Power BI) and SQL or other software tools for big data and statistical analyses (e.g. R, Python, SAS, etc.) 2. the ability to work independently and in a team environment to compile datasets, design & conduct data analyses, provide written interpretations of statistical analyses and to present findings in written reports and oral presentations 3. data management skills including cleaning, aggregating, and matching large data sets for research and reporting 4. experience developing analytic plans and conducting statistical analyses 5. the ability to work under stringent deadlines, manage multiple assignments, and handle sensitive information 6. excellent verbal and written communication skills, including the ability to interface well with senior Authority management and external partners 7. attention to detail in the presentation of reports, data visualizations, and data sets for distribution 8. proficiency in Microsoft Office Excel, Outlook, PowerPoint, and Word.
Public Service Loan Forgiveness
As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement
New York City Residency is not required for this position
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, ****** orientation, veteran status, gender identity, or pregnancy.
Save
Job ID
761508
Posted until
01/18/2026
Title code
95710
Civil service title
IT PROJECT SPECIALIST
Title classification
Non-Competitive-5
Business title
Performance Management Analyst
Experience Level:
Experienced (Non-Manager)
Job level
00
Number of positions
1
Work location
SVP For Performance Mgt & Anly
Category:
Policy, Research & Analysis
Performance Management Analyst
💡 Quick Summary
Seeking a career-building opportunity? The Performance Management Analyst position is now open for candidates interested in the Helper Jobs sector. This role in New York offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Helper Jobs is a plus.
