Job Description
Permanent Work From Home (Non Voice)
S
Star Link Management
Gurugram, Haryana
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3 days agoFull–time
Roles and Responsibilities
Manage inbound Call via Chat and solve customers queries, register complaints.
Proactively keeps up to date on new procedures
Complete understanding of the platform and process.
Complete ability and empowerment to provide end to end resolution (including online and offline if required)
Complete responsibility of a customer interaction, including liaising with other team members for resolution and follow through (if applicable)
Deliver targeted results measured by customer satisfaction, end to end process effectiveness, efficiency and quality
Rotational Shift 24x7
Rotational Week Off - 1 in week.
Calling and WhatsApp detail
💡 Quick Summary
Seeking a career-building opportunity? The Permanent Work From Home |Non Voice position is now open for candidates interested in the BPO Jobs sector. This role in Gurugram offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
