Person with disability| BPO| OM|TL

Operations people with TL/ Analyst/ specialist experience in BPO. Role and Key Responsibilities: ✓ Manage the daily team activities and ensure daily operations run smoothly. ✓ Client/Customer/People Management ✓ Drive Sales oriented approach on the floor ✓ Proper manpower planning ensuring PnL numbers are met ✓ Utilization reporting, analytics and support ✓ Evaluation of operational practices and procedures ✓ Provide direction to staff, ensure resolution of problems ✓ Provide expertise...