Job Description
Operations people with TL/ Analyst/ specialist experience in BPO.
Role and Key Responsibilities:
✓ Manage the daily team activities and ensure daily operations run smoothly.
✓ Client/Customer/People Management
✓ Drive Sales oriented approach on the floor
✓ Proper manpower planning ensuring PnL numbers are met
✓ Utilization reporting, analytics and support
✓ Evaluation of operational practices and procedures
✓ Provide direction to staff, ensure resolution of problems
✓ Provide expertise...
Role and Key Responsibilities:
✓ Manage the daily team activities and ensure daily operations run smoothly.
✓ Client/Customer/People Management
✓ Drive Sales oriented approach on the floor
✓ Proper manpower planning ensuring PnL numbers are met
✓ Utilization reporting, analytics and support
✓ Evaluation of operational practices and procedures
✓ Provide direction to staff, ensure resolution of problems
✓ Provide expertise...
💡 Quick Summary
Seeking a career-building opportunity? The Person with disability| BPO| OM|TL position is now open for candidates interested in the BPO Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
