Job Description
Some career choices have more impact than others.
As an HSBC employee in Australia, you’ll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services, bonus leave days and wellness programmes including discounted gym memberships.
Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management and Private Banking.
We are on the look out for Personal Banking Consultants to join our branch in Burwood,Sydney to help deliver value to our customers and thrive in a collaborative team environment. This is an entry level banking role that will allow you to expand on your customer service experience and build your banking career with a global leader
Responsibilities:
Provide a seamless end to end customer experience by advising them on appropriate products and services
Be the brand ambassador for HSBC in our branch as you liaise directly with customers
Introduce, promote and assist customers with digital banking solutions to meet customer needs
Contribute to fulfil customer’s needs by providing personal banking products and services with a customer centric approach
Manage customer feedback and enquiries effectively
Participate in ongoing training and development plans
Requirements:
A proven track record in customer excellence gained in banking, sales, hospitality or retail
The desire to develop your financial expertise and grow your career
Ability to understand and provide solutions to meet individual customer needs
A passion for delivering first-class customer service and make a difference
A proven ability to multitask and strong attention to detail
The Higher School Certificate or equivalent certification
Preference will be given to candidates who hold Australian PR/Citizenship or New Zealand Citizenship, or who can demonstrate current unrestricted work rights in Australia without limitations.
We value different perspectives, we succeed together, collaborating across boundaries, we take responsibility, holding ourselves accountable to get things done. Through these values, HSBC is committed to building a culture where all employees are appreciated and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment. Applications from First Nations peoples are encouraged.
Learn more about careers at HSBC Australia – https://www.hsbc.com/careers/where-we-hire/australia
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by HSBC Bank Australia Limited. Please note that HSBC will we never communicate to applicants via non HSBC channels such as SMS, WhatsApp or Facebook so please be careful if anyone attempts to contact you via these channels.
As an HSBC employee in Australia, you’ll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services, bonus leave days and wellness programmes including discounted gym memberships.
Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management and Private Banking.
We are on the look out for Personal Banking Consultants to join our branch in Burwood,Sydney to help deliver value to our customers and thrive in a collaborative team environment. This is an entry level banking role that will allow you to expand on your customer service experience and build your banking career with a global leader
Responsibilities:
Provide a seamless end to end customer experience by advising them on appropriate products and services
Be the brand ambassador for HSBC in our branch as you liaise directly with customers
Introduce, promote and assist customers with digital banking solutions to meet customer needs
Contribute to fulfil customer’s needs by providing personal banking products and services with a customer centric approach
Manage customer feedback and enquiries effectively
Participate in ongoing training and development plans
Requirements:
A proven track record in customer excellence gained in banking, sales, hospitality or retail
The desire to develop your financial expertise and grow your career
Ability to understand and provide solutions to meet individual customer needs
A passion for delivering first-class customer service and make a difference
A proven ability to multitask and strong attention to detail
The Higher School Certificate or equivalent certification
Preference will be given to candidates who hold Australian PR/Citizenship or New Zealand Citizenship, or who can demonstrate current unrestricted work rights in Australia without limitations.
We value different perspectives, we succeed together, collaborating across boundaries, we take responsibility, holding ourselves accountable to get things done. Through these values, HSBC is committed to building a culture where all employees are appreciated and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment. Applications from First Nations peoples are encouraged.
Learn more about careers at HSBC Australia – https://www.hsbc.com/careers/where-we-hire/australia
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by HSBC Bank Australia Limited. Please note that HSBC will we never communicate to applicants via non HSBC channels such as SMS, WhatsApp or Facebook so please be careful if anyone attempts to contact you via these channels.
💡 Quick Summary
Seeking a career-building opportunity? The Personal Banking Consultant position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.