Job Description
Put simply, we are a bank that has a distinct purpose of helping Queenslanders live better lives through better finances.
About The Role
We are seeking a friendly and genuine team player to join our Townsville City branch team as our Personal Banking Consultant. This is a great opportunity for someone who is looking to start a career in the finance industry or who is seeking a good work/life balance.
As a Personal Banking Consultant your main objective will be to provide an exceptional level of personalised service to customers and guide them to a successful outcome by identifying individual needs, problem solving and proactively promoting our products and services.
This is a full time position based on a 38 hour work week. The successful applicant will also be willing to work at any branch within the Townsville region as required.
About You
Exceptional communication and customer service skills
Demonstrated sales experience
Cash handling experience
Attention to detail and accuracy
Ability to quickly build rapport with people and work as a supportive team member
A demonstrated ability to positively adapt to change
Experience in the Finance industry (desirable)
About Us
Put simply, we are a bank that has a distinct purpose of helping Queenslanders live better lives through better finances.
Queensland Country are now certified as a Great Place to Work and with over 50 years in business, we continue to shape a phenomenal culture through having our values at the core of what we do. You instantly feel the passion, comradery, and optimism from everyone and can see just how much fun we have as we work together to grow a stronger business and deliver for our Members.
Our Benefits
Work life balance and flexible working options
Birthday Leave
Community Volunteer Leave
Access to an Employee Assistance Program (EAP)
Access to our Wellness Program
Discounts on your Banking and Health Insurance products
Cultural lunches and social clubs
Excellent training and development opportunities
How to Apply
Applications close Friday 25 April 2026.
To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. If you do have any questions or require other information please contact Emily on 0747XXXXXX.
If you are successful for a role with Queensland Country Bank, you will be required to undergo a pre-employment criminal history check and pre-employment credit history check.
Queensland Country Bank limited ABN 77 0XXXXXX AFSL/Australian Credit Licence 244 533.
To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. If you are successful for a role with Queensland Country Bank, you will be required to undergo a pre-employment criminal history check and pre-employment credit history check.
Other details
Job family Enterprise Agreement
Job function Customer Service
About The Role
We are seeking a friendly and genuine team player to join our Townsville City branch team as our Personal Banking Consultant. This is a great opportunity for someone who is looking to start a career in the finance industry or who is seeking a good work/life balance.
As a Personal Banking Consultant your main objective will be to provide an exceptional level of personalised service to customers and guide them to a successful outcome by identifying individual needs, problem solving and proactively promoting our products and services.
This is a full time position based on a 38 hour work week. The successful applicant will also be willing to work at any branch within the Townsville region as required.
About You
Exceptional communication and customer service skills
Demonstrated sales experience
Cash handling experience
Attention to detail and accuracy
Ability to quickly build rapport with people and work as a supportive team member
A demonstrated ability to positively adapt to change
Experience in the Finance industry (desirable)
About Us
Put simply, we are a bank that has a distinct purpose of helping Queenslanders live better lives through better finances.
Queensland Country are now certified as a Great Place to Work and with over 50 years in business, we continue to shape a phenomenal culture through having our values at the core of what we do. You instantly feel the passion, comradery, and optimism from everyone and can see just how much fun we have as we work together to grow a stronger business and deliver for our Members.
Our Benefits
Work life balance and flexible working options
Birthday Leave
Community Volunteer Leave
Access to an Employee Assistance Program (EAP)
Access to our Wellness Program
Discounts on your Banking and Health Insurance products
Cultural lunches and social clubs
Excellent training and development opportunities
How to Apply
Applications close Friday 25 April 2026.
To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. If you do have any questions or require other information please contact Emily on 0747XXXXXX.
If you are successful for a role with Queensland Country Bank, you will be required to undergo a pre-employment criminal history check and pre-employment credit history check.
Queensland Country Bank limited ABN 77 0XXXXXX AFSL/Australian Credit Licence 244 533.
To be eligible to apply, you must have Australian or New Zealand citizenship or permanent residency status. If you are successful for a role with Queensland Country Bank, you will be required to undergo a pre-employment criminal history check and pre-employment credit history check.
Other details
Job family Enterprise Agreement
Job function Customer Service
💡 Quick Summary
Seeking a career-building opportunity? The Personal Banking Consultant - Townsville City position is now open for candidates interested in the Bank Jobs sector. This role in Townsville offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
