Job Description
Full job description
Pharma Coordinator Female – Retail Generic Pharmacy
Job Summary
We are looking for an experienced pharmacy-background female professional to handle call assistance generated from generic medicine and surgical devices advertisements, coordinate with distributors and stockists, and support smooth retail operations for our pharmaceuticals business.
Key Responsibilities
Call Assistance & Ads Handling
Handle inbound calls and leads generated from generic medicines and surgical devices advertisements (print, digital, WhatsApp, banners, etc.)
Explain availability of generic medicines, surgical devices, substitutes, pricing, and offers to customers
Convert inquiry calls into orders.
Follow up on ad-generated leads and maintain call records
Retail & Supply Coordination
Coordinate with distributors and stockists for procurement of generic medicines and surgical devices.
Place and track purchase orders; follow up on delivery status
Check availability, pricing, schemes, batch, and expiry details
Support store pharmacists in sourcing alternatives for unavailable products
Operations & Compliance
Maintain records of calls, orders, invoices, and stock updates
Resolve supply or customer issues related to orders and availability
Ensure communication complies with pharmacy laws and ethical standards
Qualifications & Skills
D.Pharm / B.Pharm / M.Pharm (mandatory)
Strong knowledge of generic medicines, surgical devices and substitutes
Excellent communication and persuasion skills
Experience handling customer calls and ad-based leads
Good coordination and negotiation abilities
Basic computer knowledge (CRM, ERP, billing, Excel)
Experience
Minimum 2–5 years experience in retail generic pharmacy, pharma coordination, or call assistance
Experience in handling pharma ad responses preferred
Work Environment
Retail generic pharmacy / back-office
Full-time / Day shift
Job Types: Full-time, Permanent
Pay: ₹18,000.00 - ₹28,000.00 per month
Benefits:
Provident Fund
Work Location: In person
Pharma Coordinator Female – Retail Generic Pharmacy
Job Summary
We are looking for an experienced pharmacy-background female professional to handle call assistance generated from generic medicine and surgical devices advertisements, coordinate with distributors and stockists, and support smooth retail operations for our pharmaceuticals business.
Key Responsibilities
Call Assistance & Ads Handling
Handle inbound calls and leads generated from generic medicines and surgical devices advertisements (print, digital, WhatsApp, banners, etc.)
Explain availability of generic medicines, surgical devices, substitutes, pricing, and offers to customers
Convert inquiry calls into orders.
Follow up on ad-generated leads and maintain call records
Retail & Supply Coordination
Coordinate with distributors and stockists for procurement of generic medicines and surgical devices.
Place and track purchase orders; follow up on delivery status
Check availability, pricing, schemes, batch, and expiry details
Support store pharmacists in sourcing alternatives for unavailable products
Operations & Compliance
Maintain records of calls, orders, invoices, and stock updates
Resolve supply or customer issues related to orders and availability
Ensure communication complies with pharmacy laws and ethical standards
Qualifications & Skills
D.Pharm / B.Pharm / M.Pharm (mandatory)
Strong knowledge of generic medicines, surgical devices and substitutes
Excellent communication and persuasion skills
Experience handling customer calls and ad-based leads
Good coordination and negotiation abilities
Basic computer knowledge (CRM, ERP, billing, Excel)
Experience
Minimum 2–5 years experience in retail generic pharmacy, pharma coordination, or call assistance
Experience in handling pharma ad responses preferred
Work Environment
Retail generic pharmacy / back-office
Full-time / Day shift
Job Types: Full-time, Permanent
Pay: ₹18,000.00 - ₹28,000.00 per month
Benefits:
Provident Fund
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Pharma coordinator-Female position is now open for candidates interested in the Lab Technician / Pharmacist Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Lab Technician / Pharmacist Jobs is a plus.
