Job Description

Greetings For the Day Requirement For Banking profile for Phone Banking officer Position Open Position :10 Eligibility Criteria Any Graduate Fresher Can Also Apply Day Shift Till L Vashi Good English Communication required

Core Responsibilities:
Ensure Customer service excellence by displaying complete bonus to the customers query/problems Delivering service with requisite courtesy and accuracy Nil Defects (% adherence to product and process)

Ensuring Nil Customer complaints Ensuring excellent SLS scores Escalating/highlighting customer problem incidences Adherence to service and sales compliance Cross-selling/upselling on set products (assets and liabilities products) Ensuring process efficiency by achieving set targets of call quality For more info contact on Below nos:
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