Job Description
Job Description for Phone Banking Officer :
As a Phone Banking Officer, you get an opportunity to engage with customers across segments and provide any and every assistance required to ease their banking journey and servicing their banking, financial and investment need.
Roles & Responsibilities:
Handling and resolving customer complaints/ queries over phone
Providing customers with relevant product and service information
Cross-selling various banking products to customers over the phone
Key skills:
Fluency in spoken English & Hindi language
Open to work in rotational shifts
Qualification :
Graduate
Work Experience from any industry :
As a Phone Banking Officer, you get an opportunity to engage with customers across segments and provide any and every assistance required to ease their banking journey and servicing their banking, financial and investment need.
Roles & Responsibilities:
Handling and resolving customer complaints/ queries over phone
Providing customers with relevant product and service information
Cross-selling various banking products to customers over the phone
Key skills:
Fluency in spoken English & Hindi language
Open to work in rotational shifts
Qualification :
Graduate
Work Experience from any industry :
💡 Quick Summary
Seeking a career-building opportunity? The Phone Banking Officer position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
