Job Description for Phone Banking Officer : As a Phone Banking Officer, you get an opportunity to engage with customers across segments and provide any and every assistance required to ease their banking journey and servicing their banking, financial and investment need. Roles & Responsibilities: Handling and resolving customer complaints/ queries over phone Providing customers with relevant product and service information Cross-selling various banking products to customers over the phone Key skills: Fluency in spoken English & Hindi language Open to work in rotational shifts Qualification : Graduate Work Experience from any industry : Graduate with 0 - 6 years
💡 Quick Summary
Seeking a career-building opportunity? The Phone Banking Officer position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.