Job Description
Roles and Responsibilities :
• Calling customers for various service and sales related campaigns related to Retail Liabilities
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks
• Cross selling of various bank products
• Attaining Targets on sales conversions and cross selling
• Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues
Desired Candidate Profile :
• Graduate
• At least 1-2 years experience with 6 months which should to be in customer service role - Understanding of call center industry an advantage
• Excellent communication skills Verbal & Written
• Flair for Sales
• Flexible to get scattered 8 Week Offs in a month with + hours shift
• Good listening skills and strong communication abilities.
• Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
• Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers
Job Locations : ANDHERI / VASHI /TURBHE /Thane-West (Maharashtra
• Calling customers for various service and sales related campaigns related to Retail Liabilities
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks
• Cross selling of various bank products
• Attaining Targets on sales conversions and cross selling
• Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues
Desired Candidate Profile :
• Graduate
• At least 1-2 years experience with 6 months which should to be in customer service role - Understanding of call center industry an advantage
• Excellent communication skills Verbal & Written
• Flair for Sales
• Flexible to get scattered 8 Week Offs in a month with + hours shift
• Good listening skills and strong communication abilities.
• Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity
• Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers
Job Locations : ANDHERI / VASHI /TURBHE /Thane-West (Maharashtra
💡 Quick Summary
Seeking a career-building opportunity? The Phone Banking Officer position is now open for candidates interested in the Bank Jobs sector. This role in Telengana hyderabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
