Job Description
RequirementFor Banking profile for Phone Banking officer Position
Open Position :10
Eligibility Criteria
• Any Graduate OR Graduation 2026 Appeared
• Freshers are welcome
• Day Shift
• 12.3k Net
• 5 Days Working
• Vashi
• Good English Communication required
Core Responsibilities
• Ensure Customer service excellence by displaying complete bonus to the customers query/problems
• Delivering service with requisite courtesy and accuracy
• Nil Defects (100% adherence to product and process)
• Ensuring Nil Customer complaints
• Ensuring excellent SLS scores
• Escalating/highlighting customer problem incidences
• Adherence to service and sales compliance
• Cross-selling/upselling on set products (assets and liabilities products)
• Ensuring process efficiency by achieving set targets of call quality
Job Locations : ANDHERI / VASHI /TURBHE / Thane-West (Maharashtra)
This job is provided by Shine.com
💡 Quick Summary
Seeking a career-building opportunity? The Phone Banking Officer| Bank Payroll position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
