Greetings For the Day

RequirementFor Banking profile for Phone Banking officer Position

Open Position :10

Eligibility Criteria
• Any Graduate OR Graduation 2024 Appeared
• Freshers are welcome
• Day Shift
• 12.3k Net
• 5 Days Working
• Vashi
• Good English Communication required

Core Responsibilities
• Ensure Customer service excellence by displaying complete bonus to the customers query/problems
• Delivering service with requisite courtesy and accuracy
• Nil Defects (100% adherence to product and process)
• Ensuring Nil Customer complaints
• Ensuring excellent SLS scores
• Escalating/highlighting customer problem incidences
• Adherence to service and sales compliance
• Cross-selling/upselling on set products (assets and liabilities products)
• Ensuring process efficiency by achieving set targets of call quality

Job Locations : ANDHERI / VASHI /TURBHE / Thane-West (Maharashtra)

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