Job Description
About theCompany:Founded in 2012,Kezan Consulting is a leading player in the Human ResourcesServices industry, providing top-notch solutions to its clients.With a strong focus on client satisfaction, we have establishedourselves as a trusted partner for companies across varioussectors. As a dynamic and forward-thinking organization, we arecommitted to delivering exceptional HR services and drivingbusiness growth for ourclients.
Role andResponsibilities:We arecurrently seeking a talented and motivated individual for the roleof Phone Sales Representative. In this role, you will beresponsible for making outbound customer calls to promote and sellour products. Your key responsibilities willinclude:
Using a preparedscript to reference important aspects of our products and servicesto encourage customers to make apurchase
Building relationships with customersand answering any questions or concerns they mayhave
Providing advice and support to customersregarding their purchased products
Identifyingopportunities for cross-selling andupselling
Maintaining exceptional servicestandards and ensuring customersatisfaction
Consolidating our existingcustomer base and expanding it through building newrelationships
Maintaining data security andconfidentiality
Boosting morale in the officeby fostering teamwork and a positive salesculture
Reporting any necessary changes toimprove productivity and efficiency
Achievingsales targets and delivering exceptionalresults
CandidateQualifications:To excel inthis role, you should possess the followingqualifications:
Minimum 3years of international outbound sales experience, preferably in theUK, US, or Australian markets
Excellent Englishcommunication skills with a neutralaccent
Strong conversational skills and fluencyin spoken English
Experience in working withsales targets
Experience with dialers ispreferred
A team player with a positiveattitude and strong interpersonal skills
Aninterest in and willingness to learn aboutwines
Flexibility to work in shifts, with afive-day working week
Skills :upselling,customer service,team player,consolidating customerbase,scripting,product promotion,team management,organizationstandards,reporting,conversational skills,cross selling,consolidateexisting and build new customer base,outbound customer calls,wineknowledge,shift work,sales,encourage customers,working withtargets,data security,dialers,english communication
Role andResponsibilities:We arecurrently seeking a talented and motivated individual for the roleof Phone Sales Representative. In this role, you will beresponsible for making outbound customer calls to promote and sellour products. Your key responsibilities willinclude:
Using a preparedscript to reference important aspects of our products and servicesto encourage customers to make apurchase
Building relationships with customersand answering any questions or concerns they mayhave
Providing advice and support to customersregarding their purchased products
Identifyingopportunities for cross-selling andupselling
Maintaining exceptional servicestandards and ensuring customersatisfaction
Consolidating our existingcustomer base and expanding it through building newrelationships
Maintaining data security andconfidentiality
Boosting morale in the officeby fostering teamwork and a positive salesculture
Reporting any necessary changes toimprove productivity and efficiency
Achievingsales targets and delivering exceptionalresults
CandidateQualifications:To excel inthis role, you should possess the followingqualifications:
Minimum 3years of international outbound sales experience, preferably in theUK, US, or Australian markets
Excellent Englishcommunication skills with a neutralaccent
Strong conversational skills and fluencyin spoken English
Experience in working withsales targets
Experience with dialers ispreferred
A team player with a positiveattitude and strong interpersonal skills
Aninterest in and willingness to learn aboutwines
Flexibility to work in shifts, with afive-day working week
Skills :upselling,customer service,team player,consolidating customerbase,scripting,product promotion,team management,organizationstandards,reporting,conversational skills,cross selling,consolidateexisting and build new customer base,outbound customer calls,wineknowledge,shift work,sales,encourage customers,working withtargets,data security,dialers,english communication
💡 Quick Summary
Seeking a career-building opportunity? The Phone Sales position is now open for candidates interested in the BPO Jobs sector. This role in Faridabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
