Job Description
PURPOSE OF THE JOB
The Technical Leader is accountable for: ensuring the finished goods manufactured meet or exceed customer and industry expectations; improving quality control, process control, structured problem solving, and product composition; reporting on relevant quality and plant metrics to Division Leaders; and leading product & process quality in a 24/7 manufacturing facility. Primary metrics include DPMO, quality, and process KPIs, and material productivity.
The incumbent reports to the Site Leader and oversees the Quality Technician roles.
RESPONSIBILITIES
Develop and sustain efforts in quality management and focused improvement by performing the duties outlined below.
Leading in Safety
Provide a safe and secure work environment for all employees, contractors and visitors
Participates in work area self-inspections and accident investigations as well as recommends corrective actions to make the workplace safer
Leads and supports safety initiatives and processes to drive towards zero recordable injuries
Process Stabilization: Process Control and Improvement/Cost Reduction – 40%
Review process control metrics for critical processes to improve the performance and to reduce product or process variation and minimize cost
Partner with division SMEs to research and trial new raw materials or equipment to improve quality and/or process control, and/or minimize cost
Accountable for training new and existing employees on customer and industry product requirements, quality testing, process and equipment theory of operation and setpoints, and Quality Management (QM) and Focused Improvement (FI) pillar work
Lead & utilize the TPM methodology of QM & FI pillars. Partner with other pillars on customer FFUs, loss analysis, and structured problem solving
Review all capital projects for quality or process impacts, and manage those changes to minimize negative impacts to the plant
Quality Control – 25%
Review quality control metrics for product properties and improve the performance to reduce product variation and minimize cost
Review lab standards and take necessary actions to ensure equipment is calibrated and working properly, and that technicians and operators using approved test methods
Review the quality of incoming raw materials to minimize the risk of creating defects
Ensure proper disposition of claim returns, hold material, or trial material
Partner with the sales team and warranty department to support roof claim inspections
Develop business cases for quality-related capital projects, and manage the project from scope to start-up
Administrative: Reporting, Customer Engagement, etc. – 35%
Report regularly (daily/monthly) on product defects, product quality, and process control needs, actions, and best practices to plant and division leadership teams
Ensure quality-related tasks and equipment minimize risk to the employees
Ensure participation in all plant safety activities by the quality department
Partner with the local sales team to review customer feedback
Facilitate and lead on-site customer tours and vendor training events
SKILLS AND ABILITIES
The employee should hold the following abilities:
Must have solid verbal and written communication skills
Must have statistical analysis and data manipulation skills
Must have structured problem-solving skills in line with Six Sigma concepts
Must work well in team environments and be adept at motivating co-workers
Must be a proven leader within a relevant discipline and a quick learner who is adaptive to and embraces change
Must be able to use data to make business decisions and design trials while minimizing the risk of producing off-quality material
Must be self-motivated, capable of operating towards goals without daily intervention
Able to grasp and gather new information from a variety of sources quickly
Some travel required (up to 10%)
EDUCATION AND EXPERIENCE
The employee should have one of the following:
B.S. in Mechanical, Electrical, or Chemical engineering and 2+ years of relevant manufacturing and leadership experience
5+ years of relevant manufacturing and leadership experience
Graduates of Owens Corning’s development programs
COMPUTER AND SOFTWARE COMPETENCIES
The employee must be able to:
Utilize Microsoft Office products
Utilize Statistical analysis software to identify data trends and patterns (ex: MiniTab, advanced Excel, BrainCube, AspenTech, etc)
ESSENTIAL PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
The employee should possess the ability to:
Work up to 12 hours in a non-climate-controlled manufacturing environment
Safeguard self with Personal Protective Equipment (PPE) – safety toed shoes, hearing protection, eye protection, hand protection
Sit or stand continuously for up to 12 hours
Lift up to 40 lbs without assistance
Demonstrate visual acuity
Routinely ascend and descend stairs and ladders as work area requires
#LI-SN1
#LI-onsite
About Owens Corning
Owens Corning is a residential and commercial building products leader committed to building a sustainable future through material innovation. Our products provide durable, sustainable, energy-efficient solutions that leverage our unique capabilities and market-leading positions to help our customers win and grow. We are global in scope, human in scale with more than 25,000 employees in 31 countries dedicated to generating value for our customers and shareholders and making a difference in the communities where we work and live. Founded in 1938 and based in Toledo, Ohio, USA, Owens Corning posted 2026 sales of $11.0 billion. For more information, visit www.owenscorning.com.
Owens Corning is an equal opportunity employer. Except in limited circumstances such as formal apprenticeship programs, Owens Corning does not employ anyone under the age of 18.
The Technical Leader is accountable for: ensuring the finished goods manufactured meet or exceed customer and industry expectations; improving quality control, process control, structured problem solving, and product composition; reporting on relevant quality and plant metrics to Division Leaders; and leading product & process quality in a 24/7 manufacturing facility. Primary metrics include DPMO, quality, and process KPIs, and material productivity.
The incumbent reports to the Site Leader and oversees the Quality Technician roles.
RESPONSIBILITIES
Develop and sustain efforts in quality management and focused improvement by performing the duties outlined below.
Leading in Safety
Provide a safe and secure work environment for all employees, contractors and visitors
Participates in work area self-inspections and accident investigations as well as recommends corrective actions to make the workplace safer
Leads and supports safety initiatives and processes to drive towards zero recordable injuries
Process Stabilization: Process Control and Improvement/Cost Reduction – 40%
Review process control metrics for critical processes to improve the performance and to reduce product or process variation and minimize cost
Partner with division SMEs to research and trial new raw materials or equipment to improve quality and/or process control, and/or minimize cost
Accountable for training new and existing employees on customer and industry product requirements, quality testing, process and equipment theory of operation and setpoints, and Quality Management (QM) and Focused Improvement (FI) pillar work
Lead & utilize the TPM methodology of QM & FI pillars. Partner with other pillars on customer FFUs, loss analysis, and structured problem solving
Review all capital projects for quality or process impacts, and manage those changes to minimize negative impacts to the plant
Quality Control – 25%
Review quality control metrics for product properties and improve the performance to reduce product variation and minimize cost
Review lab standards and take necessary actions to ensure equipment is calibrated and working properly, and that technicians and operators using approved test methods
Review the quality of incoming raw materials to minimize the risk of creating defects
Ensure proper disposition of claim returns, hold material, or trial material
Partner with the sales team and warranty department to support roof claim inspections
Develop business cases for quality-related capital projects, and manage the project from scope to start-up
Administrative: Reporting, Customer Engagement, etc. – 35%
Report regularly (daily/monthly) on product defects, product quality, and process control needs, actions, and best practices to plant and division leadership teams
Ensure quality-related tasks and equipment minimize risk to the employees
Ensure participation in all plant safety activities by the quality department
Partner with the local sales team to review customer feedback
Facilitate and lead on-site customer tours and vendor training events
SKILLS AND ABILITIES
The employee should hold the following abilities:
Must have solid verbal and written communication skills
Must have statistical analysis and data manipulation skills
Must have structured problem-solving skills in line with Six Sigma concepts
Must work well in team environments and be adept at motivating co-workers
Must be a proven leader within a relevant discipline and a quick learner who is adaptive to and embraces change
Must be able to use data to make business decisions and design trials while minimizing the risk of producing off-quality material
Must be self-motivated, capable of operating towards goals without daily intervention
Able to grasp and gather new information from a variety of sources quickly
Some travel required (up to 10%)
EDUCATION AND EXPERIENCE
The employee should have one of the following:
B.S. in Mechanical, Electrical, or Chemical engineering and 2+ years of relevant manufacturing and leadership experience
5+ years of relevant manufacturing and leadership experience
Graduates of Owens Corning’s development programs
COMPUTER AND SOFTWARE COMPETENCIES
The employee must be able to:
Utilize Microsoft Office products
Utilize Statistical analysis software to identify data trends and patterns (ex: MiniTab, advanced Excel, BrainCube, AspenTech, etc)
ESSENTIAL PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
The employee should possess the ability to:
Work up to 12 hours in a non-climate-controlled manufacturing environment
Safeguard self with Personal Protective Equipment (PPE) – safety toed shoes, hearing protection, eye protection, hand protection
Sit or stand continuously for up to 12 hours
Lift up to 40 lbs without assistance
Demonstrate visual acuity
Routinely ascend and descend stairs and ladders as work area requires
#LI-SN1
#LI-onsite
About Owens Corning
Owens Corning is a residential and commercial building products leader committed to building a sustainable future through material innovation. Our products provide durable, sustainable, energy-efficient solutions that leverage our unique capabilities and market-leading positions to help our customers win and grow. We are global in scope, human in scale with more than 25,000 employees in 31 countries dedicated to generating value for our customers and shareholders and making a difference in the communities where we work and live. Founded in 1938 and based in Toledo, Ohio, USA, Owens Corning posted 2026 sales of $11.0 billion. For more information, visit www.owenscorning.com.
Owens Corning is an equal opportunity employer. Except in limited circumstances such as formal apprenticeship programs, Owens Corning does not employ anyone under the age of 18.
💡 Quick Summary
Seeking a career-building opportunity? The Plant quality manager position is now open for candidates interested in the Back Office Jobs sector. This role in Atlanta offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
