Job Description
PLATFORM SOLUTIONS
In Platform Solutions (PS), we empower clients with innovative and customer-centered financial products. We bring the best qualities of a technology player and combine that with the best attributes of a large bank. PS is comprised of four main businesses, underpinned by engineering, operations and risk management:
• Transaction Banking, a cash management and payments platform for clients building a corporate treasury system
• Enterprise Partnerships, consumer financial products that companies embed directly within their ecosystems to better serve their end customers
• Merchant Point-of-Sale Lending, a platform that provides custom credit financing for home improvement merchants to offer directly to their customers
• ETF Accelerator, a platform for clients to launch, list and manage exchange-traded funds
Join us on our journey to deliver financial products and platforms that prioritize the customer and developer experience.
OPERATIONS
Operations is a dynamic, multi-faceted function that partners with all parts of the firm to provide banking, securities, and asset management services to clients around the world. In addition, Operations provides essential risk management and controls to preserve and enhance the firm's assets and its reputation. For every new product launched and every trade executed, it is Operations that develops and manages the processes and controls that enable business flow.
YOUR IMPACT
We are looking for a professional who wants to use their skills and experience to help deliver on operations agenda while challenging themselves to further their career in Goldman Sachs.
OUR IMPACT
GreenSky/Goldman Sachs is one of the fastest growing Financial Technology companies in America. We make it easy for businesses of all sizes to offer credit to their customers with a fast and paperless solution. With billions of dollars in loans and hundreds of thousands of satisfied customers, GreenSky is quickly changing the consumer credit marketplace. We have a great team, are growing quickly, and are backed by one of the leading investors in the world.
JOB SUMMARY AND RESPONSIBILITIES
BASIC QUALIFICATIONS
• Perform oversight control of Greensky Operations Back Office teams seated in India - customer fulfilment, digital servicing, quality controls, management controls program, technical writing, and learning & development
• Responsible for real time tracking of service levels and escalations/remediations of issues impacting operational delivery
• Partner with business stakeholders and onshore USA management team to be a liaison and resolve critical issues impacting delivery
• Deliver on-going organizational structure reporting for business leaders
• Participate and drive initiatives along with cross-functional partners and relevant technology stakeholders to drive process improvements as identified
• Ability to work across different shift time, specifically covering US Time zones
DESIRED QUALIFICATIONS
• Graduate degree
• 12+ years industry experience of which 5 years of people management experience
• Strong communications skills with ability to manage escalations with onshore USA counterparts, while leading from the front
• Experience developing action plans to improve business processes
• Ability to handle multiple projects and deadlines
• Strong judgement and comfort with ambiguity
• Strong PC Skills (Excel, PowerPoint, Word)
PREFERRED QUALIFICATIONS
• Experience managing back-office teams
• Strong people management and leadership skills
• Ability to work under minimal guidance
ABOUT GOLDMAN SACHS
At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 186+, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers. We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html Goldman Sachs is an equal employment/affirmative action employer
In Platform Solutions (PS), we empower clients with innovative and customer-centered financial products. We bring the best qualities of a technology player and combine that with the best attributes of a large bank. PS is comprised of four main businesses, underpinned by engineering, operations and risk management:
• Transaction Banking, a cash management and payments platform for clients building a corporate treasury system
• Enterprise Partnerships, consumer financial products that companies embed directly within their ecosystems to better serve their end customers
• Merchant Point-of-Sale Lending, a platform that provides custom credit financing for home improvement merchants to offer directly to their customers
• ETF Accelerator, a platform for clients to launch, list and manage exchange-traded funds
Join us on our journey to deliver financial products and platforms that prioritize the customer and developer experience.
OPERATIONS
Operations is a dynamic, multi-faceted function that partners with all parts of the firm to provide banking, securities, and asset management services to clients around the world. In addition, Operations provides essential risk management and controls to preserve and enhance the firm's assets and its reputation. For every new product launched and every trade executed, it is Operations that develops and manages the processes and controls that enable business flow.
YOUR IMPACT
We are looking for a professional who wants to use their skills and experience to help deliver on operations agenda while challenging themselves to further their career in Goldman Sachs.
OUR IMPACT
GreenSky/Goldman Sachs is one of the fastest growing Financial Technology companies in America. We make it easy for businesses of all sizes to offer credit to their customers with a fast and paperless solution. With billions of dollars in loans and hundreds of thousands of satisfied customers, GreenSky is quickly changing the consumer credit marketplace. We have a great team, are growing quickly, and are backed by one of the leading investors in the world.
JOB SUMMARY AND RESPONSIBILITIES
BASIC QUALIFICATIONS
• Perform oversight control of Greensky Operations Back Office teams seated in India - customer fulfilment, digital servicing, quality controls, management controls program, technical writing, and learning & development
• Responsible for real time tracking of service levels and escalations/remediations of issues impacting operational delivery
• Partner with business stakeholders and onshore USA management team to be a liaison and resolve critical issues impacting delivery
• Deliver on-going organizational structure reporting for business leaders
• Participate and drive initiatives along with cross-functional partners and relevant technology stakeholders to drive process improvements as identified
• Ability to work across different shift time, specifically covering US Time zones
DESIRED QUALIFICATIONS
• Graduate degree
• 12+ years industry experience of which 5 years of people management experience
• Strong communications skills with ability to manage escalations with onshore USA counterparts, while leading from the front
• Experience developing action plans to improve business processes
• Ability to handle multiple projects and deadlines
• Strong judgement and comfort with ambiguity
• Strong PC Skills (Excel, PowerPoint, Word)
PREFERRED QUALIFICATIONS
• Experience managing back-office teams
• Strong people management and leadership skills
• Ability to work under minimal guidance
ABOUT GOLDMAN SACHS
At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 186+, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers. We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html Goldman Sachs is an equal employment/affirmative action employer
💡 Quick Summary
Seeking a career-building opportunity? The Platform Solutions | Client Services | Vice President position is now open for candidates interested in the Bank Jobs sector. This role in Hyderabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
