Job Description
provide top class support in a fast-paced and active environment.
Responsibilities:
• Plan on social postings and interact with players on the official social channels for the title
• Create or assist in creating visual assets and copywriting for the social postings
• Respond to the live game issues that occur in the game and write up appropriate notices on the forum and social channels when necessary
• Work closely with other GMs, Customer Support and Community Managers to solicit feedback and suggestions for the game improvement from the community
• Monitor and regularly report on the live-service issues and the players feedback
• Monitor regularly live-streaming channels and social channels and work closely with partner influencers
• Monitor Discord channels and facilitate the community moderators
• Internal point of escalation for agents
• Main point of client contact
Responsibilities:
• Plan on social postings and interact with players on the official social channels for the title
• Create or assist in creating visual assets and copywriting for the social postings
• Respond to the live game issues that occur in the game and write up appropriate notices on the forum and social channels when necessary
• Work closely with other GMs, Customer Support and Community Managers to solicit feedback and suggestions for the game improvement from the community
• Monitor and regularly report on the live-service issues and the players feedback
• Monitor regularly live-streaming channels and social channels and work closely with partner influencers
• Monitor Discord channels and facilitate the community moderators
• Internal point of escalation for agents
• Main point of client contact
💡 Quick Summary
Seeking a career-building opportunity? The Player Support Agent position is now open for candidates interested in the Work from home Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
