Job Description
We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
Assessment accommodation
When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.
Whitehorse is classified as an Isolated Post. As such, the successful candidate must meet all the conditions under the Isolated Posts and Government Housing Directive prior to appointment. In addition, the successful candidate will be entitled to an Isolated Post Allowance.
Important financial information:
Isolated Post Allowances (Northern Allowance) for Whitehorse ranges from approximately $+,4++ to $13,305.
Vacation Travel Assistance is provided once a year for Whitehorse of approximately $7+2 for each eligible member of the household.
Relocation assistance is provided on the condition that you remain an employee of the federal government for a period of two (2) years. Should you terminate employment and thereby fail to complete a continuous two-year period, you will be required to repay a portion of the relocation assistance proportional to the period by which your service falls short.
Duties
+-1-1 Police Dispatchers receive and process emergency and non-emergency calls from the public, Fire Departments, Ambulance Service and other first responder agencies such as Search and Rescue. Their role is to quickly prioritize, and accurately process calls to ensure police and public safety, resulting in safer communities.
A +-1-1 Police Dispatcher has two primary roles:
Call Taking: Answering calls from the public
Dispatching: Directing police officers to respond to a specific location or event. As the "first" of the first responders, +-1-1 Police Dispatchers serve as a critical link between citizens and the emergency help they require. They are the lifeline between people in critical and sometimes dangerous situations and the help they need.
Work environment
Whitehorse is the largest city in the Yukon. Over two-thirds of the Yukon's residents live in Whitehorse, which has a year-round population of about 36,000. Residents enjoy unparalleled access to the surrounding wilderness and outdoor adventure of Canada's Yukon Territory.
Whitehorse is the capital city of Yukon Territory. Known as the “Wilderness City”, Whitehorse has the great outdoors at its doorstep. More than 700 kilometers of marked trails run along the river and out to picture-perfect lakes. Whether you’re a hiker or biker, you’ll enjoy the trip and find breathtaking mountaintop views awaiting you.
This career is truly rewarding and exciting:
You are part of a highly supportive and compassionate team that contributes to public safety.
You are part of caring culture where your colleagues become your second family.
You are part of the RCMP’s rich culture and traditions.
No two calls are the same. Every day and every shift is different. Each caller is unique.
You will have the opportunity to engage with people from all different walks of life and truly support them through difficult situations.
Intent of the process
The intent of the process is to establish a pool of qualified applicants for the training program.
Upon initial appointment as a Police Dispatcher Trainee, continued employment is conditional upon successful completion of classroom training, field coaching, simulation exams and proficiency evaluations for call-taking and dispatching.
Telecommunication Operators including Trainees (+-1-1 Police Dispatchers) occupy safety-sensitive positions. A safety-sensitive position is a position in which the employee has a role in an RCMP operation or an operational support role where impairment could result in:
a serious accident, injury, fatality or incident affecting the health and/or safety of employees, the public, or the work environment
poor decision making, which could lead to an inadequate response and/or failure to respond to an emergency situation
Should a CM be found qualified and selected for appointment, the appointment will not result in a change of status to another category for the member. Notification regarding the CM appointment will be sent to all applicable candidates who are within the area of selection and participated in the advertised process.
Assessment accommodation
When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.
Whitehorse is classified as an Isolated Post. As such, the successful candidate must meet all the conditions under the Isolated Posts and Government Housing Directive prior to appointment. In addition, the successful candidate will be entitled to an Isolated Post Allowance.
Important financial information:
Isolated Post Allowances (Northern Allowance) for Whitehorse ranges from approximately $+,4++ to $13,305.
Vacation Travel Assistance is provided once a year for Whitehorse of approximately $7+2 for each eligible member of the household.
Relocation assistance is provided on the condition that you remain an employee of the federal government for a period of two (2) years. Should you terminate employment and thereby fail to complete a continuous two-year period, you will be required to repay a portion of the relocation assistance proportional to the period by which your service falls short.
Duties
+-1-1 Police Dispatchers receive and process emergency and non-emergency calls from the public, Fire Departments, Ambulance Service and other first responder agencies such as Search and Rescue. Their role is to quickly prioritize, and accurately process calls to ensure police and public safety, resulting in safer communities.
A +-1-1 Police Dispatcher has two primary roles:
Call Taking: Answering calls from the public
Dispatching: Directing police officers to respond to a specific location or event. As the "first" of the first responders, +-1-1 Police Dispatchers serve as a critical link between citizens and the emergency help they require. They are the lifeline between people in critical and sometimes dangerous situations and the help they need.
Work environment
Whitehorse is the largest city in the Yukon. Over two-thirds of the Yukon's residents live in Whitehorse, which has a year-round population of about 36,000. Residents enjoy unparalleled access to the surrounding wilderness and outdoor adventure of Canada's Yukon Territory.
Whitehorse is the capital city of Yukon Territory. Known as the “Wilderness City”, Whitehorse has the great outdoors at its doorstep. More than 700 kilometers of marked trails run along the river and out to picture-perfect lakes. Whether you’re a hiker or biker, you’ll enjoy the trip and find breathtaking mountaintop views awaiting you.
This career is truly rewarding and exciting:
You are part of a highly supportive and compassionate team that contributes to public safety.
You are part of caring culture where your colleagues become your second family.
You are part of the RCMP’s rich culture and traditions.
No two calls are the same. Every day and every shift is different. Each caller is unique.
You will have the opportunity to engage with people from all different walks of life and truly support them through difficult situations.
Intent of the process
The intent of the process is to establish a pool of qualified applicants for the training program.
Upon initial appointment as a Police Dispatcher Trainee, continued employment is conditional upon successful completion of classroom training, field coaching, simulation exams and proficiency evaluations for call-taking and dispatching.
Telecommunication Operators including Trainees (+-1-1 Police Dispatchers) occupy safety-sensitive positions. A safety-sensitive position is a position in which the employee has a role in an RCMP operation or an operational support role where impairment could result in:
a serious accident, injury, fatality or incident affecting the health and/or safety of employees, the public, or the work environment
poor decision making, which could lead to an inadequate response and/or failure to respond to an emergency situation
Should a CM be found qualified and selected for appointment, the appointment will not result in a change of status to another category for the member. Notification regarding the CM appointment will be sent to all applicable candidates who are within the area of selection and participated in the advertised process.
💡 Quick Summary
Seeking a career-building opportunity? The PO-TCO-01 POLICE DISPATCHER TRAINEE position is now open for candidates interested in the Health Jobs sector. This role in Whitehorse offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Health Jobs is a plus.
